Manager, Research Operations

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

Lawson Health Research Institute (Lawson) is one of Canada’s top ten health research institutes. Our scientists conduct research that advances scientific knowledge with the goal of improving health and the delivery of care for patients. Lawson does this as the research institute of London Health Sciences Centre and St. Joseph’s Health Care London (St. Joseph’s), working in partnership with Western University.

Within hospital walls across London Ontario and the region, our innovation happens where care is delivered. Research teams work directly with clinicians, patients and other partners to improve treatments or create entirely new ones. They find innovative methods of providing services that drive efficiency and reduce costs - directly impacting patient care. Through collaboration and the sharing of their discoveries, Lawson researchers make a difference in the lives of patients and families every day.

**Job Summary**:
**What the Role Is**

Reporting to the Director, Research Corporate Services & Finance, with dual accountability to the Scientific Director for Cancer Research, the Manager, Research Operations is a key member of the research institute’s leadership team and provides primary operational oversight for Cancer Research, including the Cancer Clinical Trials Unit; Cancer Research Laboratory Program, and other research areas as defined under the strategic vision established for Cancer Research. The Manager works closely with other members of the research institute’s leadership team to develop, implement, and oversee operational processes that support the safe, effective, and impactful delivery of cancer research. The Manager plays a vital role supporting investigators and research staff, and creates the operational connection between these individuals and core research departments within the Research Institute (such as human resources, finance, health and safety, facilities, etc.). While the Manager has operational accountability for research operations, individual investigators remain accountable for their individual research studies, including compliance with research protocols, financial accountability to funding agencies, etc.

The Manager is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that