Manager, Research Operations

Manager, Research Operations - Lawson at St. Joseph's Health Care London Lawson • Parkwood Institute Main – London, ON • Full Time • Salary Range: $63.76 – $75.00 /hour Lawson Research Institute, the health innovation arm of St. Joseph's Health Care London is committed to making and sharing discoveries that improve lives locally and internationally. Every day, Lawson's 250‑plus scientists and staff transform imagination into innovation to patient impact. Lawson leads health care research. Responsibilities Manager, Research Operations will work as part of a highly motivated and experienced leadership group focused on establishing and optimizing internal research support functions such as approvals, contracts, grants development, etc. The successful candidate will bring significant expertise in research administration and have the ability to influence the anticipated organizational structures, processes, and systems within the assigned areas of support. The goal is to create a compliant, supportive, low‑barrier environment that permits researchers to deliver on the mission of our organization and enhance the efficiency and throughput of high‑quality research. This role coordinates the effective utilization of resources and space, supports researchers by facilitating access to support functions, and collaborates with clinical leaders to integrate research with clinical care. Responsibilities encompass human resource management, ensuring adherence to safety standards, compliance with regulations, and overseeing budgetary and financial operations. Additionally, the Manager contributes to innovation and strategic planning, cultivates partnerships, and upholds the organization's academic mandate while implementing best practices to foster a productive and safe research environment. Essential Qualifications Bachelor of Health Related or Science field 3 years of experience in research or health care plus 2 years of progressive leadership experience Knowledge of Safety Culture in the Health Care Setting in compliance with the OHSA Ability and commitment to act as a supervisor under OHSA Demonstrated experience in staff management and development Comprehensive knowledge of research processes, core equipment, space requirements, compliance, and regulation Values‑based leadership and proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance‑driven culture Recognition, understanding and demonstration of Emotional Intelligence (EI), particularly emotional self‑awareness, assertiveness, optimism, stress tolerance and empathy, in a variety of situations Excellent organizational and project management abilities Proficient in financial management and budgeting Strong analytical skills that contribute to effective problem solving and decision‑making Effective communication skills, both written and verbal Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand Strong interpersonal skills and ability to work as a team player with ability to establish effective working relationships, both external and internal as well across various leadership levels Demonstrated ability to maintain confidentiality of privileged staff personal data Excellent customer service and customer relationship management skills with excellent attention to detail and accuracy Knowledge and expertise of research safety policies Well‑developed negotiation and conflict management/resolution skills Demonstrated ability to maintain a fast work pace and manage multiple priorities with strict deadlines while maintaining a positive attitude Ability to strategically plan and lead quality improvement and change initiatives Demonstrated willingness for self‑development and growth Preferred Qualifications Masters level education in Science, Healthcare, Management or Business Proficiency in French would be an asset Teaching and Research St. Joseph's Health Care London, through its affiliation with Western University and Fanshawe College, is a leading research and teaching hospital. As an employee, you will be expected to engage in role‑related teaching and research activities in addition to any of your clinical duties. Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella (chickenpox), Hepatitis B, COVID‑19 and influenza. Provide documentation of the Tuberculosis skin test Basic Information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industry: Hospitals and Health Care #J-18808-Ljbffr