Residential Caseworker

**EFRY Hope and Help for Women**
- **Dedicated leader providing hope and help to women and girls at risk.**_

EFRY Hope and Help for Women empowers women and girls through a trauma-informed, inclusive, and gender responsive lens. Our client-focused approach strengthens emotional, cultural and social well-being through prevention, support, reintegration, and advocacy.

**Residential Caseworker, Marjorie Amos Residence**
**Permanent Full-Time, Anticipated Start Date: February, 2025**

$24.72-$26.23 Hourly

Marjorie Amos Residence is an open detention/custody facility providing services to youth females in conflict with the law between the ages of 12-18 years. The residence offers a home environment where residents can explore life patterns, learn new skills, and develop positive attitudes with respect to themselves and others in their community. This gender specific program provides the framework for young women to develop self-confidence, self-esteem and interpersonal skills necessary for a balanced and successful life.
- **The Residential Caseworker is scheduled to work various hours, including (days, nights, and weekends), and is required to assume after hours on call duties on a rotating basis**_

**Areas of Responsibility**:

- Provides direct services to clients in accordance with the Ministry of Children and Youth Services, Agency and Residential Policy and Procedure Manuals
- Evaluates and records each youths’ development on an ongoing basis as they relate to the youths requirements (i.e. prepare daily observations, progress reports, plan programs)
- Assesses and works with clients to assist implementing a strategic plan of care and provides ongoing support - this may include consulting with parents/guardians and other professionals to gather information about the youth in order to develop effective case management plans
- Conducts and oversees daily wake-ups, chores, school, meal preparation, programming, visits and bedtime routines in accordance with pre-established procedures
- Maintains all security and safety systems (i.e. inventories, fire checks, searches, bed checks, etc.)
- Supervises and participates in pre-planned recreational programming and special events
- Supervise visits and virtual court proceedings
- Escorts clients to appointments and transport to home region upon release
- Assists in the training and new staff in all aspects of the program, including shifts, duties, timetables, routines, and the overall philosophy of the Residence and the Agency
- Keeps abreast of trends, community resources and developments in the youth care profession by participating in workshops, conferences, and continued professional development
- Performs other duties as assigned by the Manager or designate
- A degree and/or diploma from a University or College in a related field with experience working with vulnerable populations; prior experience working with youth females is considered an asset
- The ability to maintain and encourage confident assessment, counselling and program facilitation skills in order to engage, support, and interact with clients using a trauma-informed approach
- Practical knowledge and experience facilitating gender specific and responsive programming
- A thorough understanding of issues pertaining to youth
- Knowledge of relevant legislations and a strong understanding of case management principles
- Demonstrated client-focused counselling skills and role modelling
- Excellent verbal and written communication skills; proven leadership skills and strong knowledge of community resources
- Ability to be adaptable with a flexible approach taking into consideration the unique needs and qualities of each client
- Diagnostic and interpersonal skills to deal with a diverse client group in a diplomatic and non
- judgmental manner
- Problem solving and leadership skills, with the ability to judiciously handle crisis situations with clients
- A broad knowledge of community resources and the ability to strongly advocate for clients and make professional referrals
- Valid First Aid / CPR certification
- A clear Vulnerable Sector Screening (VSS) - criminal background check
- A valid Ontario driver’s license, having been insured for 3+ years

**How to Apply**:
If you are a compassionate, highly motivated and results-oriented individual, with a passion to support women and girls, please submit your updated resume and cover letter by January 31, 2025.

**Accessible Hiring Practices**

Flexible language requirement:

- French not required

Work Location: In person

Application deadline: 2025-01-31
Expected start date: 2025-02-14