Medical Office Manager

1 week ago

Saskatoon, Canada Avenue Ophthalmology and Rheumatology Full time

Avenue Ophthalmology and Rheumatology is seeking an experienced Full Time Office Manager

Monday to Friday, 8am-4:30pm, in person

**Benefits**
- Vision care
- Dental care
- Extended health care
- On-site parking

**Full job description**

**Overview**

**Key Job Duties**:

- **Office Administration**_
- Oversee daily operations of the medical clinic, both Ophthalmology and Rheumatology
- Oversee scheduling of patient appointments and provider calendars
- Maintain patient records and ensure compliance with HIPAA
- Order and manage inventory of office and medical supplies
- Ensure proper billing, coding, and insurance claim submissions
- Monitor and improve workflow efficiency
- **Staff Supervision and HR**_
- Hire, train, and supervise front desk staff, ophthalmic technicians, and other administrative personnel
- Create staff schedules and manage time-off requests
- Conduct performance reviews and provide ongoing training
- Handle disciplinary actions or conflict resolution
- **Financial Management**_
- Manage budgets, and office expenses
- Oversee patient billing and collections processes
- Work with accountant on audits or reporting
- Monitor and optimize revenue cycle performance
- **Compliance and Regulatory Oversight**_
- Ensure the office complies with healthcare regulations and standards (HIPAA, OSHA, etc.)
- Maintain proper licensure and certifications for the practice and providers
- Prepare for and assist with audits or inspections
- **Patient Relations**_
- Address patient complaints or concerns professionally
- Ensure high standards of customer service across staff
- Work with providers to enhance the patient experience
- **Technology and Systems Management**_
- Oversee the use of Accuro, Electronic Health Records (EHR) system
- Train staff on new systems or software
- Troubleshoot basic IT issues or coordinate with tech support
- **Communication and Coordination**_
- Act as a liaison between physicians, staff, patients, and vendors
- Coordinate with hospitals, laboratories, and insurance companies
- Attend meetings and communicate changes or updates to staff

**Job Requirements**
- Proven experience in an office management role with strong clerical and administrative skills.
- Supervising experience is essential; previous experience in team management is highly desirable.
- Proficiency in Accuro
- Strong human resources knowledge, specifically employee relations.
- Excellent communication skills with the ability to interact effectively at all levels of the organization.
- Exceptional organizational skills with attention to detail in managing multiple tasks simultaneously.

Pay will be based upon experience.

**Job Types**: Full-time, Permanent

Pay: From $28.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

**Experience**:

- Office Manager: 1 year (required)
- Accuro: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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