Team Assistant

**Position Summary**:
**TEAM ASSISTANT**

**Job ID: 5516**

**REGULAR/FULL-TIME**

**Location: VANCOUVER, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**TEAM ASSISTANT**:
($45,449.88 - $51,540.17 Annually)

***

Reporting to the Regional Administrative Services Manager, the Orange Hall Team Assistant provides portfolio administration, tenant support functions, accounts payable and administrative support in the delivery of supportive housing options to vulnerable populations in Greater Vancouver, Lower Mainland, Fraser Valley and Sunshine Coast, including the Downtown East Side of Vancouver. He/She/They maintains frequent liaison with non-profit societies, community groups, health authority agents, government agencies and staff related to affordable and/or supported housing programs. The incumbent may be required to rotate through various functions.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- High School diploma or equivalent with completion of post-secondary courses in a relevant field such as business or program administration.
- Considerable related experience, including experience providing information to the public.
- Or an equivalent combination of education, training and experience acceptable to the employer.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Sound knowledge and understanding of Downtown East Side populations, non-profit societies and related issues.
- Sound knowledge and understanding of affordable housing programs and housing clientele.
- Sound knowledge of government and community agencies and the services they provide.
- Excellent conflict resolution skills and the ability to exercise tact, diplomacy and good judgement when dealing with upset, angry or abusive clients with diverse cultural, educational and socio-economic backgrounds who may be under the influence of substances and/or mental health disability episodes.
- Good problem-solving skills.
- Ability to demonstrate patience when dealing with a wide range of clients including individuals who have English as a second language and clients with a range of disabilities.
- Ability to investigate and solve problems creatively and within established guidelines.
- Ability to work independently with limited supervision.
- Ability to interpret and understand financial documents received from clients.
- Ability to establish and maintain effective working relationships with staff, the public, and housing providers.
- Ability to adapt to change and work under pressure in a demanding and volatile atmosphere.
- Ability to plan, meet deadlines and adapt to critical priorities in an environment with competing priorities and a heavy and diverse workload without compro