Front Desk Agent

1 week ago

Red Deer County, Canada Empire Inn & Suites Red Deer Full time

**Empire Inn & Suites (Under New Management)** is currently seeking energetic and passionate guest service professionals to join our **Front Desk Team** ensure that they have not only a pleasant but exceptional stay in Red Deer? Join our team today

Members of our **Front Desk Team** can look forward to performing the following tasks:

- Attend to all concerns of the guest proactively.
- Ensure the satisfaction of all guests with a consistent positive attitude.
- Review all guest reservations to ensure accuracy.
- Review group resumes and follow up accordingly on any actionable items.
- Ensure rates and account folios are set up and managed correctly.
- Communicate key information to appropriate departments and colleagues.
- Ensure special requests by guests are completed in a timely manner.
- Maintain and balance a cash float during each shift.
- Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations.
- Provide guests with the information they require.
- Traning will be provide

Please forward your resume (ASAP)

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$16.00 per hour

Schedule:

- 8 hour shift

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