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Night Auditor/front Desk Agent

2 weeks ago

Red Deer, Canada RED DEER INN & SUITES Full time

We are seeking a Night Auditor / Front Desk Agent to become a part of our team

**Responsibilities**:

- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Night Audit Procedure
- Clean/Prep common areas

**Qualifications**:

- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills

**Job Types**: Part-time, Permanent, Casual

Pay: From $15.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Night shift
- On call
- Weekends as needed

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person