Dispatch Support

1 week ago

Calgary, Canada Mustang Freightways Ltd Full time

**Join a Team That Moves Freight—and People—Forward**
At **Mustang Freightways Ltd.**, we’re more than a transportation company—we’re a team built on reliability, service excellence, and respect. We offer **general freight services (LTL & TL)** across Alberta and British Columbia, and we’re proud of the reputation we’ve earned with our clients and our people.

We are currently seeking a **Full-Time Dispatch Support** professional to join our operations team. If you thrive in a fast-paced environment, are highly organized, and love solving problems on the fly, this role could be a perfect fit.

**What You’ll Do**

As part of our dispatch operations team, you’ll keep freight moving smoothly and customers satisfied by:

- **Scheduling pickups and deliveries** to meet customer timelines
- Coordinating the **daily dispatch plan** with accuracy and efficiency
- **Monitoring freight loads** and making real-time adjustments
- Working closely with the **AM Supervisor and Dispatcher** to resolve delivery issues
- **Processing driver paperwork**, verifying details, and ensuring accurate records
- Communicating clearly with **drivers, customers, and internal staff**:

- Keeping logs and records for quick reporting and accountability
- Maintaining a strong understanding of dispatch processes and client service expectations

**What We’re Looking For**

We’re looking for someone who’s organized, dependable, and team-focused with:

- **Strong computer skills** (Outlook, Excel, Word)
- Excellent **attention to detail and typing accuracy**:

- **High school diploma or GED** (required)
- **Post-secondary education** in logistics or business (preferred)
- Experience in **dispatch, customer service, or transportation** (an asset)
- Knowledge of **LTL/TL freight, shipping/receiving, or scheduling** (a bonus)
- Clear, confident communication—both written and verbal
- Ability to stay calm under pressure and manage shifting priorities
- A professional, **team-first attitude** with strong work ethic

**Why Work With Us?**
- Competitive pay and consistent hours (Monday-Friday, daytime)
- Supportive team environment with training provided
- Opportunities for growth within the transportation industry
- Inclusive, respectful workplace culture
- Equal opportunity employer - we value diversity in our workforce

Pay: $45,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- transportation: 1 year (preferred)

Work Location: In person

Application deadline: 2025-06-13
Expected start date: 2025-06-16

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