Technical Support Representative

1 week ago


Edmonton, Canada Future East Studios Inc. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:

- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
**Supervision**:

- 3-4 people
- 5-10 people
**Computer and technology knowledge**:

- Communication software
- Database software
- Software development
- Data analysis software
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Tight deadlines
- Attention to detail
- Sitting
**Support for newcomers and refugees**:

- Supports newcomers and/or refugees with foreign credential recognition
**Support for youths**:

- Offers on-the-job training tailored to youth
**Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week



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