Sales Representative
3 days ago
**Sales Representative**
This position is considered the company’s first and front line contact with the customer. The representative's purpose is to ensure that customer needs are met in an accurate and timely manner and to improve customer satisfaction with a courteous, helpful and professional attitude.
**Job Type**: Full-Time (40 hours/week)
**Salary**: $17.50/hour
**Responsibilities & Duties**
- Respond to and handle customer inquiries, requests and concerns in a timely manner, over the phone and in person;
- Maintain a positive attitude and team atmosphere at all times;
- Handle multiple customers in an effective and efficient manner;
- Deal with challenging situations in a professional manner;
- Receive incoming shipments and verify against invoices;
- Provide a well merchandised and in-stock store for the customer to shop;
- Ensure daily orders are placed with the distributors accurately and within our daily ordering window;
- Promote products and services by creating and updating flyers, marketing materials, social media, etc.;
- Update and maintain the company website, including adding new content, images, and videos as needed;
- Maintain store rooms in a tidy and sanitary condition;
- Perform other job-related duties as assigned
**Requirements**:
- Previous retail sales or customer service experience;
- High school diploma or equivalent is preferred;
- Strong work ethic, work well unsupervised as well as within a team environment;
- Have excellent communication, customer service and organizational skills and have the ability to multitask and execute work in a fast-paced environment;
- Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 50 pounds);
- Ability to remain standing for long periods of time;
- Excellent verbal and written communication skills;
- Have reliable means of transportation to and from the store
**Salary**: $17.50 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Brockville, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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