Business Support Analyst

Cooke is a global seafood company with operations in North America, Europe, and South America. Our company’s success is driven by our dynamic, highly skilled and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

**The Role**

Reporting to the Manager of Business Analysis, the Business Systems Analyst will be responsible for being a liaison with stakeholders from various divisions, gathering and analyzing business needs, documenting requirements, and processes, and testing solutions to ensure the requirements and future state processes are met. This position requires an effective communicator who has initiative, is well organized, and has leadership skills that fosters working relationships to ensure business and technology requirements align and drive business value.

Reporting to the Manager of Business Analysis, the Business Systems Analyst will be responsible for:

- Being a liaison with stakeholders from various divisions
- Gathering and analyzing business needs
- Documenting requirements and processes
- Testing solutions to ensure the requirements and future state processes are met
- Eliciting, documenting, validating, and communicating requirements
- Analyzing and documenting current and future state workflow processes
- Preparing and documenting test strategy, test scenarios, and test cases
- Testing solutions and managing defects - documenting issues, assigning for resolution and retest
- Developing training documentation and training end users
- Coordinating and orchestrating user acceptance testing and document results
- Managing multiple competing priorities through effective organization and communication
- Liaising with stakeholders from various divisions
- Acting as a Project Manager and Business Systems Analyst on various projects
- The Business Systems Analyst will be working with:
- The IT Business Management team to build resource and work plans that align with business priorities
- The Senior Architecture team to design a solution that meets the requirements
- The Technical Implementation team for the development and testing of the solution
- The Technology Support team to document the support processes required to transition the support of the solution from the working project team to the technical support team

This position requires an effective communicator who has initiative, is well organized, and has leadership skills that fosters working relationships to ensure business and technology requirements align and drive business value.
- An effective listener with excellent written and verbal communication skills
- Dependable with a great work ethic, demonstrated initiative, accountability, and an exceptional attitude
- A self starter, able to prioritize, stay organized and manage time and projects effectively
- A dynamic and collaborative team player who works well with stakeholders from various levels and divisions
- A champion of change who is inquisitive and thrives in problem solving and delivering business results through technology and improved processes

Cooke offers full-time year round employment, competitive rates and a competitive benefits package which includes health and dental as well as a company matched pension.

**The Opportunity**

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

**The Why**

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.