Education & Training Advisor

**JOIN OUR TEAM**

Contact North I Contact Nord has an immediate opening for a professional with high level skills, direct and extensive experience in sales or student recruitment, customer service and community development for the following full-time, ongoing position:
**Education & Training Advisor, York Region**

**WHO ARE WE?**

**LOCATION**

**Reporting to the Director, Recruitment & Partnerships, the Education & Training Advisor has the following deliverables**:
**Spend 80% of your time directly generating client registrations and ensuring compliance with registration requirement by**:
1. Developing and implementing marketing strategies to generate registrations;
2. Undertaking standardized evidence-based recruitment initiatives and systematically assessing the impact of all major recruitment initiatives in terms of the specific number of registrations generated and complete necessary follow-ups;
3. Conceptualizing and experimenting with new recruitment initiatives and systematically assessing their impact in terms of the specific number of registrations generated;
4. Engaging with community, business, associations, and agencies such as Employment Ontario and Ontario Works as referral partners to generate registrations;
5. Entering each of those client registrations in the customer relationship management tool (CRM);
6. Ensuring each registration satisfies all the requirements of a registration;
7. Keeping your CRM registration files always up-to-date, complete and 100% compliant with all the requirements of what counts as a registration;
8. Continuing to support these clients throughout their involvement with

Contact North | Contact Nord; and

9. Responding virtually and face-to-face to requests for services from students and prospective students.

**Spend 20% of your time**:
1. Participate and contribute to daily meetings with the other Education & Training Advisors in your region and your Director, Recruitment & Partnerships, to submit updates on:
a) the number of registrations you generated the preceding day,

b) number of centre visits,

c) major recruitment opportunities, and

d) best practices that can be replicated by other Education & Training Advisors.

2. Flag any urgent or time-sensitive issues to your Director, Recruitment & Partnerships.

3. Submit a Weekly Update to your Director, Recruitment & Partnerships, following the established format listing:
a) the number of registrations generated and entered in the CRM,

b) number of follow-ups completed with clients,

c) number of new clients responded to,

d) number of referral partners contacted and responded to,

e) key operational and recruitment steps taken,

f) complaints and how they were handled, and

g) any major issues and how they were resolved.

4. Monitor economic, demographic, and other trends in the communities you support.

5. Directly coordinate operations of the online learning centre(s).

**Education & Training Requirements**:
1. A college or university credential in a relevant field

**Skills Requirements**:
1. 3-5 years experience and high skills in direct sales or recruitment

2. 3-5 years experience and high skills in reaching out and engaging with business and community organizations

3. 3-5 years experience and high skills in making group and public presentation

4. Full proficiency in Microsoft Office and CRM software

5. Fully bilingual, with an equally high standard of verbal communication and business writing skills in both English and French is considered an asset

**Other Requirements**:
1. Ability to work independently and in a team environment

2. Must possess a valid driver’s licence and reliable means of transportation, which allows for travel within the area (kilometre reimbursement included)

**As the employer Contact North I Contact Nord**:
2. Sets the requirement of generated registrations every year.

3. Conducts periodic reviews of results and takes necessary actions if the requirement of generated registrations is not being met.

**Compensation & benefits**:

- $27.32 per hour starting wage
- Competitive employee benefits package
- Employer/Employee Group RRSP with matching contribution plan of 6% each
- 15 days of accumulated paid vacation annually

**Hours of work**:
Full-time appointment with 35 hours per week. Hours are mainly daytime; however, flexibility to accommodate evenings and weekends is required.

**How to apply**:
**Job Types**: Full-time, Permanent

**Salary**: From $27.32 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- This position is home-based, with travel required to support the York region and surrounding communities. Do you reside in that area?

Work Location: In person