Tour Guide

1 week ago

Toronto, Canada Toonie Tours Full time

**Spanish & English Tour Guide - Walking Tours**

**Company Overview**

Toonie Tours is a vibrant, customer-focused tour company that connects visitors to Canada through engaging tours and experiences. Founded in 2018 by three close friends, Toonie Tours has earned a 5-star rating by prioritizing customer satisfaction and delivering authentic, down-to-earth tours. We currently operate in Vancouver, Victoria, Calgary, and Toronto.

**Job Overview**

Toonie Tours utilizes a performance-based compensation model to reward Guides who host amazing tours. Applicants who love Canada, its rich history, and their communities will do well with Toonie Tours.

**Language Preference**

While fluency in English is required, we highly value guides who can also speak Spanish, French, German, and any other languages.

We are prioritizing applicants who are fluent in French and English.

**Position Type**

**Roles & Responsibilities**
- **Creative** - Learn, research, design, and personalize tours to offer an authentic experience.
- **Leadership** - Meet, welcome, and lead tours groups of 10-25+ guests.
- **Customer Service** - Provide local recommendations and tips for out-of-town travelers and those less familiar with your community.
- **Community Representation** - Act as the local Toonie Tours expert, embodying the spirit of your community and representing both Toonie Tours and tour guides in general.
- **Adaptability** - Lead tours outdoors in varying weather conditions.

**Key Attributes**
- **Communicative & Social** - Strong verbal communication skills, personable, approachable, and able to present confidently. We seek fluent English-speaking Tour Leaders and encourage additional language skills, especially **Spanish**.
- **Entertaining & Positive** - Exception storytelling skills, able to capture the group's attention, and has a great sense of humor.
- **Self-driven / High Performer** - Thrives in a performance-based compensation model, consistently earning 5-star reviews.
- **Flexible & Confident** - Adapts well to changing circumstances and group needs in a dynamic outdoor environment.
- **Punctual** - Arrives early for every tour, without fail.
- **Physically fit** - Can manage 5 km of walking in 2.5 hours while speaking and presenting.
- **Legally authorized to work in Canada**:

- **Ability to ride an e-scooter is an asset**

**Job Types**:
Full-time, Part-time, Seasonal, Freelance
Contract Length: 6 months with opportunities for full-time employment.
Pay: $18.00-$40.00 per hour

**Benefits**:

- Company events
- Flexible schedule
- Profit sharing

**Schedule**:

- Every Weekend
- Holidays
- Monday to Friday

**Supplemental pay types**:

- Bonus pay
- Commission pay
- Tips

**Expected Hours**:20-50 per week

**Work Location**:In person

**Job Types**: Full-time, Part-time, Seasonal, Freelance

Pay: $18.00-$40.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Tips

**Benefits**:

- Flexible schedule
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift

Application question(s):

- What excites you about being a tour guide?
- Describe your community to us, what does it mean to you? What is your favorite thing about it?
- How long have you lived in Toronto?
- Are you comfortable asking for tips and upselling?
- Have you taken or guided a Free Walking Tour before?
- Please list any languages you speak, and level of fluency.
- Are you available to work weekdays and weekends?
- What is your average commute time from your home to Union Station?

Work Location: In person

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