Junior Microsoft 365 Tech Support Specialist

2 days ago


Toronto, Canada Point Alliance Full time

**Posted on**:January 2, 2025

**Job Location**:Toronto, Canada

**Job Status**:Permanent Full Time

**Years of Work Experience**:2+

**Degrees Required**:University or College Degree

**Required Languages**:English

**Job Description**:
**NOTE: applicant MUST be located in the GTA**
- Title: Junior Microsoft 365 Technical Support Specialist
- Type: full time, salaried, paid vacation, health benefits

**Build Your Career With Us**

Work for an award-winning Microsoft Certified Gold Partner and enjoy benefits such as:

- Competitive salary plan
- Great vacation plan
- Flexible working hours
- Comprehensive health and dental plan
- Wellness program

Point Alliance is an equal-opportunity organization that thrives on a diverse team and creating a positive and respectable workplace. An inclusive and diverse environment has a positive impact on our services and helps us better serve our clients. We are always looking forward with inclusivity as a top priority in our workplace.

**Responsibilities**:

- Support of existing cloud customers
- Collaborate with team members for problem solving
- Actively engage with clients in resolving support issues
- Demonstrate expert knowledge of systems, including but not limited to Microsoft 365 cloud technology
- Other duties as required

Required skills:

- Previous experience in/expert knowledge of Microsoft 365 cloud technology
- Ability to effectively troubleshoot and problem solve
- Excellent communication skills in handling clients' technical issues
- Located in GTA

**NOTE: applicant MUST be located in the GTA**
- Title: Junior Microsoft 365 Technical Support Specialist
- Type: full time, salaried, paid vacation, health benefits

**Build Your Career With Us**

Work for an award-winning Microsoft Certified Gold Partner and enjoy benefits such as:

- Competitive salary plan
- Great vacation plan
- Flexible working hours
- Comprehensive health and dental plan
- Wellness program

Point Alliance is an equal-opportunity organization that thrives on a diverse team and creating a positive and respectable workplace. An inclusive and diverse environment has a positive impact on our services and helps us better serve our clients. We are always looking forward with inclusivity as a top priority in our workplace.

**Responsibilities**:

- Support of existing cloud customers
- Collaborate with team members for problem solving
- Actively engage with clients in resolving support issues
- Demonstrate expert knowledge of systems, including but not limited to Microsoft 365 cloud technology
- Other duties as required



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