Casual Member Service Representative

5 days ago

Charlottetown, Canada Provincial Credit Union Full time

**Casual Member Service Representative**

**Branch Location**: Charlottetown, PE

At Provincial Credit Union, we’re more than a financial institution — we’re a people-first, purpose-driven organization, proudly recognized as one of **Canada’s Top 100 Employers for 2025**. Rooted in our values of People, Purpose, and Possibility, we’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to **grow your career while helping others grow their financial future** — we’d love to meet you.

**What You’ll Do**:

- Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions when required.
- Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
- Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

**What You Have**:
**Required Education and Experience**
- High School Diploma
- Demonstrated experience and eagerness to provide superior customer service.

**Skills and Abilities**
- Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
- Professional manner and poise, and sensitivity in dealing with confidential information and materials.
- Excellent verbal and written communication skills.
- Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

**Why You’ll Love It Here**

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

- **A People-First Culture**: Join a supportive team that values collaboration, positivity, and community impact.
- **Career Growth**: Tuition reimbursement, training opportunities, and career progression pathways.
- This is a **casual** position that would require flexibility to work **on-call** during weekdays and Saturdays.
- **Salary Range**: $23.13 - $25.69 per hour.

**Additional Information**
- **Closing Date**: January 8th, 2026.

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