Client Care Coordinator

7 days ago


Bolton, Canada Tender Nursing Care Full time

Position Overview

The Care Coordinator will play a key role in managing client and family support, overseeing caregiver and nursing staff, handling administrative operations, and assisting with marketing and business development efforts. This position requires strong leadership, communication, and problem-solving skills to ensure efficiency and growth.

Looking for someone willing to work **full time**and **in-person** with us.

Key Responsibilities

Client & Family Support
- Act as the primary liaison between clients, families, and caregivers, ensuring exceptional service and personalized care.
- Address client concerns promptly, ensuring satisfaction and trust in the company’s services.
- Collaborate with families to develop care plans that align with their needs and preferences.

Staffing & Team Leadership
- Coordinate and oversee caregiver and nursing staff schedules to ensure adequate coverage.
- Support recruitment, onboarding, and training processes to maintain a highly skilled and compassionate team.
- Monitor staff performance, provide mentorship, and foster a positive and professional work environment.

Office Management & Administrative Operations
- Oversee the smooth operation of office activities, including documentation, compliance, and communication.
- Maintain organized records of client interactions, employee schedules, and quality assurance measures.
- Ensure adherence to company policies and industry regulations.

Marketing & Business Development
- Assist in growing the company’s online presence through social media and branding initiatives.
- Explore new opportunities for client acquisition, including community engagement and partnerships.
- Take the lead in event planning and coordination to increase awareness of Tender Nursing Care’s services.
- Contribute to the development of potential expansion projects, including a new branch.

Quality Improvement & Strategic Growth
- Identify areas for operational and service improvements to enhance efficiency and client satisfaction.
- Implement best practices and innovative solutions to maintain the company’s reputation for excellence.
- Support leadership in exploring future business models, including percentage-based compensation structures.

Qualifications & Skills
- Strong leadership and organizational skills with the ability to manage multiple responsibilities.
- Excellent communication and interpersonal abilities to build relationships with clients, staff, and stakeholders.
- Experience in home care, healthcare coordination, or office management is an asset.
- Proficiency in scheduling, staffing, and administrative tasks.
- Knowledge of social media marketing and business development strategies is a plus

How to Apply

Pay: $55,000.00-$65,000.00 per year

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Office management: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-03-30


  • Clinic Coordinator

    1 week ago


    Bolton, Canada Spectrum Health Care Full time

    **Company Description** We are hiring a **Part Time** **Client Care Coordinator **to work at our **Bolton clinic**. As a** Client Care Coordinator **you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. Our people are the cornerstone of our business. By joining Spectrum Health Care you will...


  • Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...


  • Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...

  • Project Coordinator

    6 days ago


    Bolton, Canada Lynx Cabling solutions Full time

    **Overview** **Duties** - Assist in planning and scheduling low voltage installation projects. - Coordinate project logistics including materials, labor, equipment, and subcontractors. - Serve as a liaison between clients, technicians, and management. - Prepare project documentation including work orders, change orders, and progress reports. - Track project...


  • Bolton, Canada BACHLY CONSTRUCTION Full time

    **THE COMPANY** Bachly Construction has emerged as a leader in the field of commercial construction. Our commitment is to provide prompt, courteous and efficient services while striving to exceed the expectations of our clients and industry associates. Our proven track record and superior results set us apart from our competitors. We are looking for job...

  • Onsite Coordinator

    7 days ago


    Bolton, Canada Truck It Personnel Services Inc Full time

    The Coordinator is responsible for the coordination of the day-to-day activities of the Office Manager. This position will coordinate the day-to-day activities of the Office Manager and other administrative staff. This position will also support the Director of Operations. ON-SITE COORDINATOR **Responsibilities**: - Acting as a point of contact and...


  • Bolton, Canada Top Lift Enterprises Full time

    **Job description** **Marketing/ Social media Coordinator** Top Lift Enterprises is a leader in the sales and distribution of heavy equipment, intermodal container handling, and industrial forklift lines. We’re looking for an innovative **Marketing and Social Media Coordinator** to elevate our brand presence and engage our audience through digital...


  • Bolton, Canada Teknaform Inc Full time

    **Production Coordinator** Teknaform Inc is a fast-growing, Bolton, ON-based manufacturer of industrial and commercial printing, copier service, and graphic arts supplies. We are seeking a Production Coordinator to join our team! **Job Summary**: The Production Coordinator will be responsible for coordinating the production process from order to delivery...

  • Service Coordinator

    2 weeks ago


    Bolton, Canada Fines Ford Lincoln Sales & Service Ltd Full time

    This role will support the Service department in ensuring that customer appointments can be booked in an efficient & accurate manner and that customer inquiries can be answered in a timely fashion. This is a client facing role that is administrative in nature, using the phone and computer throughout the day to book appointments, answer questions from...


  • Bolton, Canada Agrocrop Exports Ltd. Full time

    Job description: About Us Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC "AA" certifications, we ensure the highest standards of quality, safety, and reliability in every product. Serving major...