Client Care Coordinator

1 week ago

Bolton, Canada Tender Nursing Care Full time

Position Overview

The Care Coordinator will play a key role in managing client and family support, overseeing caregiver and nursing staff, handling administrative operations, and assisting with marketing and business development efforts. This position requires strong leadership, communication, and problem-solving skills to ensure efficiency and growth.

Looking for someone willing to work **full time**and **in-person** with us.

Key Responsibilities

Client & Family Support
- Act as the primary liaison between clients, families, and caregivers, ensuring exceptional service and personalized care.
- Address client concerns promptly, ensuring satisfaction and trust in the company’s services.
- Collaborate with families to develop care plans that align with their needs and preferences.

Staffing & Team Leadership
- Coordinate and oversee caregiver and nursing staff schedules to ensure adequate coverage.
- Support recruitment, onboarding, and training processes to maintain a highly skilled and compassionate team.
- Monitor staff performance, provide mentorship, and foster a positive and professional work environment.

Office Management & Administrative Operations
- Oversee the smooth operation of office activities, including documentation, compliance, and communication.
- Maintain organized records of client interactions, employee schedules, and quality assurance measures.
- Ensure adherence to company policies and industry regulations.

Marketing & Business Development
- Assist in growing the company’s online presence through social media and branding initiatives.
- Explore new opportunities for client acquisition, including community engagement and partnerships.
- Take the lead in event planning and coordination to increase awareness of Tender Nursing Care’s services.
- Contribute to the development of potential expansion projects, including a new branch.

Quality Improvement & Strategic Growth
- Identify areas for operational and service improvements to enhance efficiency and client satisfaction.
- Implement best practices and innovative solutions to maintain the company’s reputation for excellence.
- Support leadership in exploring future business models, including percentage-based compensation structures.

Qualifications & Skills
- Strong leadership and organizational skills with the ability to manage multiple responsibilities.
- Excellent communication and interpersonal abilities to build relationships with clients, staff, and stakeholders.
- Experience in home care, healthcare coordination, or office management is an asset.
- Proficiency in scheduling, staffing, and administrative tasks.
- Knowledge of social media marketing and business development strategies is a plus

How to Apply

Pay: $55,000.00-$65,000.00 per year

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Office management: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-03-30

  • Clinic Coordinator

    2 weeks ago

    Bolton, Canada Spectrum Health Care Full time

    **Company Description** We are hiring a **Part Time** **Client Care Coordinator **to work at our **Bolton clinic**. As a** Client Care Coordinator **you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. Our people are the cornerstone of our business. By joining Spectrum Health Care you will...

  • Hearing Client Care Representative

    4 days ago

    Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...

  • Hearing Client Care Representative

    1 week ago

    Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...

  • Hearing Client Care Representative

    17 hours ago

    Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...

  • Project Coordinator

    2 weeks ago

    Bolton, Canada DD Mac Electric Full time

    OVERVIEW: Fast growing contracting business seeking experienced project coordinator PRIMARY FUNCTIONS: This position is fully responsible for the project billing process, including responding to client inquiries, verifying employee’s chargeable time; in accordance with the established accounting standards and billing policy. TYPICAL DUTIES: - Liase with...

  • Onsite Coordinator

    1 week ago

    Bolton, Canada Truck It Personnel Services Inc Full time

    The Coordinator is responsible for the coordination of the day-to-day activities of the Office Manager. This position will coordinate the day-to-day activities of the Office Manager and other administrative staff. This position will also support the Director of Operations. ON-SITE COORDINATOR **Responsibilities**: - Acting as a point of contact and...

  • Project Coordinator

    2 weeks ago

    Bolton, Canada Eomac Canada Full time

    **Company Overview**: EOMAC was originally established as a provider of acoustic wall and ceiling treatments for multiplex cinemas in 1990. Today, EOMAC is a trusted industry leader, offering a wide range of cinema and architectural products, a responsive and informative Business Development Team, experienced Installation Crews and Project Managers, and an...

  • Director of Care

    1 week ago

    Bolton, Canada Sorrento Retirement Residence Full time

    Responsibilities: - Provide leadership and oversight for the care team, ensuring the highest level of care for residents - Develop and implement care plans in collaboration with residents, families, and healthcare professionals - Supervise and train staff members, ensuring they have the necessary skills and knowledge to provide quality care - Monitor and...

  • Marketing/social Media Coordinator

    1 week ago

    Bolton, Canada Top Lift Enterprises Full time

    **Job description** **Marketing/ Social media Coordinator** Top Lift Enterprises is a leader in the sales and distribution of heavy equipment, intermodal container handling, and industrial forklift lines. We’re looking for an innovative **Marketing and Social Media Coordinator** to elevate our brand presence and engage our audience through digital...

  • Project Coordinator

    6 days ago

    Bolton, Canada Eomac Canada Full time

    **Company Overview**: EOMAC was originally established as a provider of acoustic wall and ceiling treatments for multiplex cinemas in 1990. Today, EOMAC is a trusted industry leader, offering a wide range of cinema and architectural products, a responsive and informative Business Development Team, experienced Installation Crews and Project Managers, and an...