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Cashier/customer Service

3 weeks ago

Cambridge, Canada Valet Car Wash Full time

**Job description**

**Cashier/Customer Service Representative**

**Part Time: Afternoon and Weekend availability required**

Valet Car Wash is looking for a dynamic, outgoing, and friendly person to greet and serve our customers at our Cambridge location

This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience in a fast passed environment.

**At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision**:

- Continually strive for excellence
- Do the right thing and use good judgment
- Exhibit honesty and integrity
- Service the customer above all else
- Fanatical attention to consistency and detail
- Clean and organized
- Continuous improvement - a base hit every day

**What you will be doing**:

- Starting each customer interaction with a friendly, caring, and professional greeting
- Asking questions to determine customer needs
- Anticipating customer needs to ensure a best-in-class customer experience
- Presenting and explaining service pricing and member benefits
- Answering and returning phone calls
- Taking payments
- Handling customer inquiries
- Promoting and processing new memberships
- Renewing and updating existing customer memberships,
- Solving customer inquiries,
- General office organization
- Performing housekeeping duties in guest waiting areas and restrooms
- Performing seasonal maintenance duties at customer entrances
- Ensuring customer service and company standards are met.
- Working closely with the management team

**What we are looking for**
- Customer service experience
- Proficient typing skills
- Proficient with Microsoft Office
- Excellent written and verbal communication skills
- Multi-tasking and good time management skills
- Punctual and reliable
- Outgoing and friendly
- Comfortable standing and walking for long periods of time
- Values team work and staying productive

**What Sets Us Apart**:

- Competitive wages with performance-based wage increases
- Training and skill development opportunities
- On line and in person educational training programs
- Opportunity for career advancement
- Extended Health Care
- Dental Care
- Vision Care
- 24/7 Teladoc Medical Services
- 24/7 Health and Wellness Services
- Life Insurance
- Lifestyle and Wellness Benefit
- Personal Dream and Goal Coaching
- Employee Discounts
- Paid Community Volunteer Hours Program
- Staff Appreciation and Group Events

**Job Type**: Part Time: with afternoon, evening and weekend availability required

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: No more than 30 per week

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cashier and Custoimer Service: 1 year (required)

Work Location: In person