Fitness Studio General Manager

**StretchLab is seeking an experienced General Manager to champion the growth of the flagship Yaletown location**

StretchLab is a unique wellness concept, offering customized one-on-one assisted-stretch sessions in a beautiful, open-concept studio. British Columbia’s first industry-leading location opened in Yaletown.

As part of the 3000+ location Xponential Fitness group, StretchLab has over 500 locations in the US and Canada. Additional locations are coming and there will be growth opportunities.

**About the position**

The General Manager will oversee all aspects of Studio Operations. This role is primarily concentrated on Sales & Marketing, Member Retention (70%) with additional focus on Recruiting & Management (20%) and Operations (10%).

**About you**

You love fitness, health, and well-being with a passion for stretching, mobility and flexibility. You find it extremely rewarding to help clients benefit from stretching - whether it is to help them achieve a new PR or enjoy a more active lifestyle. And are looking to join a great team where you also contribute to making it an amazing place to work. You have a passion to oversee revenue production and operations. You have a background in full cycle sales in a B2C environment, and are capable of _“Leading From The Front”_ in producing sales. You thrive in the dynamic atmosphere of a startup/studio launch with confidence.

**About the studio**

With your leadership, the StretchLab Yaletown studio will continue to be a fantastic destination for members and an amazing place to work for our motivated team who share our values and passion for wellness.

**REQUIREMENTS**
- 3+ years of demonstrated excellence in comprehensive studio management
- Successful track record driving all revenue streams from membership sales to retail
- Ability to thrive independently and collaborate with studio owner
- Accomplished in hiring, training and leading employees
- Excel with computers and studio management software
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Trustworthy and ability to handle confidential information
- Strong attention to detail and accuracy
- Professional, punctual, reliable and neat
- An affinity and passion for fitness and wellness
- Ability to excel in a fast changing, diverse environment

**DUTIES**
- Effectively manage a high-volume of inbound inquiries through trial to membership sales
- Oversee social media management & content creation
- Manage ongoing event-based outreach marketing efforts
- Seek out and capitalize on PR and partnership opportunities
- Design, develop and execute B2B/Corporate memberships
- Manage member contracts, including collect out-standing dues
- Lead and manage a team of 10+ employees (Sales Representatives and Flexologists)
- Recruit new employees on a continual basis, as needed
- Analyze, track and submit studio reporting & forecasting (sales, staffing, operation, revenue, P&L)
- Ensure that studio retail/products are stocked with accurate inventory counts
- Maintain studio cleanliness and organization
- Enforce studio policies and procedures

COMPENSATION & BENEFITS
- This position offers a competitive base salary; based on experience & performance
- Bonus paid on meeting/achieving monthly and quarterly targets
- Free stretches
- Extended Benefits Coverage

**OUR VALUES**

**Freedom**:Above all else, we celebrate the freedom to move, to participate, and to engage in the life you want to have.

**Energy**:We help uncover and release the natural energy that comes from healthy movement.

**Growth**:We are committed to continuing the education and personal growth of our team and clients.

**Community**:We engage and support the local neighbourhoods in which we live and work, while also creating our own community in each StretchLab.

**Caring**:We focus on the role human touch plays in the care and comfort of our clients.

**SUCCESSFUL APPLICANTS WILL BE INVITED TO INTERVIEW**
- We are an equal opportunity employer. This franchise is independently owned and operated by a franchisee. Application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to StretchLab Corporate._

Pay: $80,000.00-$120,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care
- Flexible schedule
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (required)

**Experience**:

- P&L Responsibility: 2 years (preferred)
- Membership Sales: 2 years (required)
- General Management: 3 years (required)
- Operations management: 2 years (preferred)
- Hiring Employees: 2 years (required)

Work Location: In person

Application deadline: 2024-09-30
Expected start date: 2024-09-30