Bilingual Customer Service Representative

1 week ago


Québec, Canada Transport St-Lambert Full time

**TRANSPORT ST-LAMBERT IS LOOKING FOR A CUSTOMER SERVICE AGENT**
**MUST BE BILINGUAL (EN-FR)**
- Maintain good relations with customers (offer various services and take orders)
- Analyze requests and plan delivery schedules and routes
- Prepare travel documents and send them to the people concerned using the computer system
- Perform necessary follow-ups and provide travel updates to customers
- Ensure compliance with delivery schedules and deadlines as well as participate in problem solving if necessary
- Be proactive in dealing with clients
- Perform other related duties

**Required skills**:

- Essential bilingualism (English and French)
- Ability to recognize urgency and work under pressure
- Training in transport logistics an asset
- Provide courteous and professional customer service

**Benefits**:

- Competitive salary
- Comprehensive group insurance program (with telemedicine and PAE)
- Group RRSP after 3 months
- 6 paid floating holidays per year
- $250/year gym membership

Type d'emploi : Temps plein

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Vie
- Programme d'Aide aux Employés
- REER Collectif

Horaires de travail:

- 8 Heures
- Du Lundi au Vendredi
- Quart de jour

Capacité à faire le trajet ou à déménager:

- LÉVIS, QC: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Langue:

- Anglais (Obligatoire)
- Français (Obligatoire)

Lieu du poste : Télétravail hybride à LÉVIS, QC



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