Young Parent Program Outreach Worker Job Description

Prince George & District Elizabeth Fry Society

Young Parent Program Outreach Worker

Last Reviewed May 2021

**PRINCE GEORGE & DISTRICT ELIZABETH FRY SOCIETY**

**Young Parent Program Outreach Worker**

**Job Summary**:
The Outreach Worker will identify client challenges, needs and risks and will

provide a range of support, follow-up, information, referral, community

coordination, and public education services to respond to the specific needs of

young women who are pregnant and/or parenting and under the age of twenty.

The Outreach Worker will also respond to the diverse and individual needs of the

young women by developing and implementing short-term, issue specific

intervention plans within program guidelines. Provides skill building from a

strength-based focus. Some work will be required outside normal office hours,

but within 35 hours per week.

**Hourly Wage**:
As per the Collective Agreement

Grid Level 11 (Adult, Youth and/or Child Worker)

**Reports to**:
Family Programs Manager

**Key Duties and Responsibilities**:
1. Gathers information relevant to the client’s problems, needs and risks by
interviewing, observing behaviour, meeting with caregivers and service providers

and using a variety of inventories, checklists and questionnaires. Reviews the

information gathered to identify problems, needs and risks.

2. Develops and implements short-term, issue-specific intervention plans within
program guidelines in consultation with the supervisor.

3. Plans, prepares and conducts group or individual counselling sessions using
techniques such as active listening, conflict resolution, basic group counselling,

and basic psycho-educational group methods to resolve the identified problems,

needs and risks.

4. Provides skill building in areas such as parenting skills, anger management or
self-management techniques.

Prince George & District Elizabeth Fry Society

Young Parent Program Outreach Worker

Last Reviewed May 2021

5. Evaluates the effectiveness of the intervention plan, reports on clients’ progress,
and discusses related concerns with the supervisor in order to resolve identified

problems and move towards defined objectives.

6. Outlines services provided by the program and/or organization. Provides

information on and referral to other community service providers, resources and

professionals as required.

7. Maintains related records and statistics and provides reports to the supervisor as
required.

8. Liaises with and/or promotes the interests of clients with other community service
providers, professionals and school personnel as required. Accompanies clients to

meetings and appointments as required.

**9. **Perform other related duties as required**
**QUALIFICATIONS**:
**_Education, Training and Experience: _**

A diploma in human social services or related field or the equivalent education

and experience is required for this position. At least 1 years previous work

experience is required. Direct program delivery experience in the community

social services sector with a demonstrated working knowledge of community

based programs and related provincial and community support is preferred.

**_Job Skills and Abilities: _**

1. Good interpersonal communication, oral and written skills;
2. Good knowledge of victim’s rights, community agencies and referral

procedures;
3. Knowledge about violence in relationships substance abuse and

misuse, emotional, physical, and mental abuse, the effects of trauma

on the lives of women and their dependent children, and systemic

pressures that marginalize women and their dependent children;
4. Good working knowledge and ability to maintain general upkeep of a

home;
5. Knowledge about children who witness violence;
6. Computer knowledge;
7. Well developed organizational skills;
8. Ability to work independently and be a team player.

**DESCRIPTION OF DUTIES AND EXPECTATIONS**:
Prince George & District Elizabeth Fry Society

Young Parent Program Outreach Worker

Last Reviewed May 2021

**_Ethical Standards - _**

encourage and practice honest and open communication with co-workers,
supervisors, community workers, and residents;
- maintain non-judgmental attitude;
- maintain awareness of power and control issues;
- practice diplomacy;
- encourage cooperation and teamwork;
- follow policies and procedures;
- ensure the enforcement of house rules;
- reflect the feminist philosophy and women’s centred approach inherent in the services

provided by the Elizabeth Fry Society;

**_Counselling and Intervention - _**

provide information to women regarding their options;
- provide crisis counselling to women;
- encourage women to make their own decisions;
- listen non-judgmentally;
- maintain appropriate boundaries;
- validate women’s experiences;
- use self-disclosure carefully and appropriately;
- make appropriate referrals;
- report suspected or witnessed child abuse;
- intervene in abusive situations between adults and children;
- role model