Coordinator, Ips Operations

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We currently have a **Full Time** opportunity for a **Coordinator **to join our **IPS Operations** team based out of Central City Tower located in **Surrey, BC.**

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Detailed Overview:
The Coordinator, Integrated Protection Services (IPS) Operations, is responsible for the day to day management of protection and security operations within an assigned IPS portfolio for Fraser Health, Vancouver Coastal Health, Provincial Health Services Authority and Providence Health Care (collectively, the ”Organizations”). Responsible for ensuring security and protection services meet the Organizations’ specifications and standards. Monitors and evaluates contracted security providers services and staff. Provides input and expertise in the development of policies, standards and procedures for the Organizations. Coordinates relevant programs, education, training and responses to security events. Serves as a key resource to the Organizations’ staff and leadership on all protection related matters.

**Responsibilities**:

- Responsible for the day to day management of protection and security operations within assigned portfolio. Monitors and evaluates contracted security providers services and staff. Recommends changes to scope of services and coordinates contracted services activities to meet the needs of the Organizations and related regulatory requirements.
- Serves as a primary point of contact and consultant to assigned portfolio leaders, administrators, directors and managers regarding security and protection activities. Participates in the development of action plans within the assigned portfolio. Conducts and coordinates all security and protection related investigations. Advises on, and recommends, risk reduction strategies and countermeasures to relevant stakeholders. Implements approved strategies and countermeasures accordingly.
- Leads multi-disciplinary threat assessment investigations. Works closely with internal and external stakeholders, and makes recommendations towards achieving safe resolutions.
- Leads security incident management, workplace violence/aggressive incidents, and Code response protocols such as bomb threats, missing patient, abduction, etc. Recommends changes to ensure incident responses meet the needs of the Organizations.
- Maintains detailed documentation and records relating to activities, investigations, incidents, losses and resolutions. Prepares related reports and analysis.
- Participates in the coordination, implementation and maintenance of loss prevention and security risk event programs by assessing related threats and/or risks.
- Accountable for implementing and maintaining key IPS protocols (site security, controlled access plans, law enforcement response packages, maternity inspections and audits, elevated risk area assessments, etc.) within assigned portfolio.
- Provides input and expertise in the development, implementation and maintenance of IPS policies, standards and procedures for security and protection services within assigned portfolio. In collaboration with the Leads in other assigned portfolios, ensures policies, standards and procedures are consistent across the Organizations.
- Liaises with external stakeholders such as fire, police, ambulance, emergency response, correction authorities, etc. to ensure cooperation and coordination of site activities with the Organizations to expedite investigations, gather information, and ensure the safety and security of others.
- Implements new procedures and approaches to security, safety, workplace violence and loss prevention based on reports of incidents, accidents and other relevant information. Collaborates with the Organization