Game Facilitator

7 days ago

Edmonton, Canada Activate Games Full time

Salary: $15.50 per hour
**Enter the Game**

Activate is a tech company known for creating Canada's first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator at our Edmonton South location. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual's ability to thrive in a fast-paced work environment and confidence in social situations. This is a part-time position.

**The Duties and Responsibilities**:

- Game Facilitation_
- Be professional in thought, language, and action
- Exemplify excellence in facilitation, giving customers a great experience
- Brief new groups thoroughly but concisely prior to the start of their experience
- Observe customers in the gaming area and provide an explanation, if necessary
- Participating with customers in games if needed to ensure customers have an excellent experience
- Monitor and be attentive to game play, giving timely aid as necessary
- Handling any malfunctions with support of the Team Leads
- Maintain a clean and comfortable work environment
- Check-In Facilitation_
- Warmly greet customers when entering or leaving establishment
- Verify appointment times and explain the check-in process
- Handle cash, debit, credit, or gift card transactions with customers
- Issue receipts, and wristbands
- Answer customer inquiries and involve a Team Lead if the answer is not sufficient
- Facility Maintenance_
- Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc
- Painting around the main facility, as needed
- Aiding Team Lead in checking inventory of merchandise
- Resetting and disinfecting wristbands
- Cleaning and disinfecting available lockers and lounge
- Notifying Team Leads immediately of game failures or malfunctions
- Touching up equipment; gluing props, and other unskilled tasks

**The Qualifications**:

- 1 year of customer service experience is considered an asset
- Must be flexible and available to work evenings, weekends, and holidays
- Strong communication skills, multi-tasking, and time management skills
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
- Must be willing to work various shifts starting as early as 9am and ending as late as 1am. Leaders will work within given availability

**The Perks**:

- Competitive Salary
- Employee discount
- On-site parking

**About Activate**:

  • Game Facilitator

    2 weeks ago

    Edmonton, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of Game Facilitators at our brand new facility located at 160 Mayfield Common NW, Edmonton, AB! Key aspects of this position involve...

  • Game Facilitator

    7 days ago

    Edmonton, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator at our Edmonton South location. Key aspects of this position involve facilitation of the games, assisting customers at...

  • Game Facilitator

    5 days ago

    Edmonton, Alberta, Canada Activate Games Full time $25,000 - $40,000 per year

    #EnterTheGameActivate is a technology company building interactive gaming facilities across Canada, US, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us, click here and follow us on Instagram and Facebook @activategames.The key...

  • Game Facilitator

    2 weeks ago

    Edmonton, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    2 weeks ago

    Edmonton, Canada Activate Games Full time

    **#Enter the Game** The key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual’s ability to thrive in a fast-paced work environment and confidence in social situations. **This is a part-time position at our Edmonton West store...

  • Hockey Facilitator

    4 weeks ago

    Edmonton, Canada Royal Glenora Club Full time

    Join to apply for the Hockey Facilitator role at Royal Glenora Club.The Hockey Facilitator is a part‑time evening and weekend position responsible for planning, organizing, and executing all hockey league operations, games, and tournaments. This role plays a vital part in delivering a positive experience for members and players, while overseeing the smooth...

  • Game Party Host

    2 weeks ago

    Edmonton, Canada Venture Scapes' Children & Family Escape Room Full time

    **Job Overview**: As an Escape Room Employee, you will be responsible for providing an immersive and thrilling experience for our customers. You will guide them through the various challenges and puzzles within our escape rooms, ensuring their safety and enjoyment throughout their visit. **Responsibilities**: 1. **Customer Interaction**: Greet customers...

  • Game Party Host

    2 weeks ago

    Edmonton, Canada Venture Scapes' Children & Family Escape Room Full time

    **Job Overview**: As an Escape Room Employee, you will be responsible for providing an immersive and thrilling experience for our customers. You will guide them through the various challenges and puzzles within our escape rooms, ensuring their safety and enjoyment throughout their visit. **Responsibilities**: 1. **Customer Interaction**: Greet customers...

  • Game Party Host

    1 day ago

    Edmonton, Canada Venture Scapes' Children & Family Escape Room Full time

    **Job Overview**: As an Escape Room Employee, you will be responsible for providing an immersive and thrilling experience for our customers. You will guide them through the various challenges and puzzles within our escape rooms, ensuring their safety and enjoyment throughout their visit. **Responsibilities**: 1. **Customer Interaction**: Greet customers...

  • Game Designer

    4 weeks ago

    Edmonton, Canada Electronic Arts (EA) Full time

    OverviewDescription & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Pogo has been...