Business Analyst

At Trisura, we expect more because we believe it can be done better.
We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.
We are currently seeking a qualified individual to join the dedicated, forward thinking team in our downtown Toronto office.
BUSINESS ANALYST - TORONTO
The Business Analyst for Trisura’s Business Application Management Office is a member of the product team who will guide and support the activities of product development. Working closely with product managers and IT team members, the business analyst will liaise with business stakeholders to refine product requirements, translate those requirements into user stories and validate that the deployed solution meets the business need.
**Main Job Tasks and Responsibilities**:

- Develop and prepare business requirements and user stories
- Analyze current state, perform gap analysis, and help evaluate solutions that align to business needs
- Participate in discussions with stakeholders to develop, validate, and prioritize business requirements
- Impact analysis on system and process changes
- Responsible for developing and curating ideas that will deliver value to all stakeholders
- Develop, produce, and maintain procedures, process maps, and documentation as required
- Coordinate with the product team to test software changes and ensure that functionality meets stated user requirements
- Helping to define the overall product vision and road map
- Helping to manage the product backlog and prioritizing based on changing requirements
- Assisting in all stages of product creation including design, development and validation
- Liaising with the underwriting and claims team and other end-users to deliver updates
- Complete Business Acceptance Testing
- Provide 2nd and 3rd tier support for incidents that require more specific knowledge of technical issues and IT systems and/or deeper knowledge of business processes
- Manage and troubleshoot client-raised tickets and determine internal priority and scope of work required

**Qualifications**:

- Proficiency in business analysis techniques with 1-3 years experience as a business analyst within the Financial Services sector
- Knowledge of Scrum and Agile Software Development Methodology
- Insurance Industry background is a definite asset
- Understanding of user-centered design principles and quality standards
- University degree in the field of Business
- Business Analyst (CCBA or CBAP) certification is an asset
- Excellent communication, presentation, written and leadership skills
- Bilingual (English and French) an asset

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you
Trisura, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.
Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.
The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford. Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.