Training & Development Facilitator

2 days ago

Edmonton, Canada Greater Edmonton Taxi Service Full time

**About Us**

Greater Edmonton Taxi Services provides a supportive and progressive work environment for our employees that will not only challenge but encourage new ideas and solutions. We focus on collaborative efforts and always take the time to listen and learn from our team members.

**About You**

You are highly motivated and bring a vast training and development background, that will ensure superior workforce preparation, specifically with our driving force employees. You will have experience creating training material in multiple mediums: video, print, classroom, online, and on the road. As Training and Development, you will ensure the safety aspect of employee roles is embedded and integral in the training curriculum.

**Key Responsibilities**:
Ø Conduct needs analysis to determine training needs across the organization.

Ø Design, develop, and deliver training programs that align with the company's goals and objectives, which will include:
Ø Onboarding/Offboarding

Ø New Driver Training

Ø Equipment Training (Tablet & POS)

Ø Customer Training Protocols (i.e.: Hallcon)

Ø DDC Scheduling (potentially conducting training as well)

Ø Conduct training sessions in person, virtually or through e-learning platforms.

Ø Monitor and evaluate the effectiveness of training programs and make improvements as necessary.

Ø Develop and maintain training records and documentation.

Ø Stay current on industry trends and best practices in training and development.

Ø Ensure compliance with legal requirements and regulations related to training.

Ø Continuously improve the effectiveness of the training programs based on feedback and evaluation results.

**Qualifications**:
Ø Bachelor’s degree in Business Administration, Human Resources, Education, or a related field.

Ø Proven experience as a Corporate Trainer or in a similar role.

Ø Knowledge of adult learning principles and instructional design.

Ø Excellent presentation and communication skills.

Ø Ability to work independently and as part of a team.

Ø Strong organizational and time-management skills.

Ø Ability to develop effective relationships with stakeholders at all levels of the organization.

Ø Proficiency in using e-learning platforms and other digital training tools.

**Work Conditions/hours of work**:
Ø Monday to Friday, 8am to 4:30pm

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Corporate Training: 4 years (preferred)
- e-platform training: 2 years (preferred)
- transportation industry: 1 year (preferred)

Work Location: In person

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