Reception & Office Administration Clerk

5 days ago

Saanichton, Canada DL’s Bins Ltd Full time

**Job Title**: Reception & Office Administration Clerk
**Location**: Saanichton, BC
**Employment Type**: Full-Time, Permanent
Are you looking for an opportunity to create a positive impact in your community?
At DL’s Bins, we’ve been proudly serving the Saanich, Victoria, and Westshore areas since 2000, and we’re more than just a waste management company—we’re your partners in sustainability
Our commitment to minimizing waste and maximizing resources drives us to innovate and expand our range of services. From demolition and residential or commercial bin rentals to land clearing and food waste solutions, we are dedicated to delivering exceptional service at competitive prices.
If you’re passionate about making a difference and providing top-notch service, we want you to join our team
Why Join Us?
- Competitive Compensation: Starting rate at $50,000.00-$60,000.00/year (negotiable based on experience)
- Comprehensive Benefits: Health, Dental, and Vision coverage, Health Spending Account (HSA), Group Retirement Savings Plan (GRSP)
- Work-Life Balance: Paid vacation days and regular work week schedule

**Position Overview**:
**Key Responsibilities**:

- Answer telephone calls promptly and professionally, managing a multi-line phone system, and ensuring customer inquiries are handled efficiently.
- Assist the team with various administrative tasks, ensuring all office processes run smoothly.
- Prepare paperwork for invoicing, ensuring invoices are accurate and sent out in a timely manner.
- Reconcile customer accounts to ensure accurate billing and resolve any discrepancies.
- Post payments to customer accounts and organize deposit receipts as invoices are paid.
- Prepare reports on delinquent accounts and customer payment profiles, ensuring timely follow-ups.
- Reconcile cash receipts and deposits, ensuring financial accuracy.
- Assist with HR-related duties, including benefits administration.
- Actively participate in promoting and embodying the company’s core values of dynamic, care, integrity, and sustainability.
- Share information and resources with team members to promote a positive and collaborative work environment.
- Perform other related duties as assigned to support office operations and customer satisfaction.

**Qualifications**:

- High school diploma or equivalent required; post-secondary education in business administration or a related field is preferred.
- 1-2 years of experience in office administration or customer service.
- Strong communication, organizational, and data entry skills.
- Detail-oriented with a proactive approach to problem-solving.
- Ability to prioritize tasks and work in a fast-paced environment.

At DL’s Bins, we are an inclusive and diverse team with an entrepreneurial spirit. Accountability, Safety, and Care are fundamental to our culture and our operations. As an equal opportunity employer, we encourage all qualified applicants to apply, to help us build a diverse workforce that reflects the communities where we live and work.

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