Account Manager

At Vendasta, we believe in helping great local businesses survive and thrive in a world that’s more competitive than ever—and we’re growing our team This is an opportunity to join one of the fastest growing tech companies in Canada and make a direct impact on local economies worldwide. In a world where local businesses all over the globe have had their livelihoods turned upside down, Vendasta continues to help them embrace digital solutions and flourish.

Vendasta is a certified Great Place to Work and Best Workplace for Today’s Youth and Women. Keep reading if you’d like to join us on our mission to support small businesses all over the world.

**About the job**

We are looking for an Account Manager to educate and energize Vendasta’s Partners to help them grow and find success with our products and services. An account manager acts as the true & trusted local resource for all things digital for their book of business by solidifying long-term relationships and ensuring profitability with Vendasta’s Local Marketing Stack.

**The impact you’ll have**
- Oversee and pursue growth for Partners in your book of business by researching and identifying areas of opportunity and upsell
- Seek out and implement opportunities to drive second order revenue for Partners
- Work and communicate with Partners to develop scalable strategies and workflows that drive adoption of Vendasta’s products and services
- Maintain internal, as well as third party, product knowledge and awareness of developments to brief Partners about releases and updates as necessary
- Be the expert in Vendasta’s offerings—providing information, strategies, uses, and more to Partners
- Coordinate and pass along feedback from Partners on product development suggestions, escalating issues as necessary
- Build relationships and rapport with vendors to negotiate pricing for opportunities and upsells
- Provide insight and data to the VP of Revenue on current and closed opportunities

**The value you’ll bring**
- 2+ years of experience in account management and/or management of a book of business
- Approachable and passionate problem-solver
- Exceptional professional interpersonal, verbal, and written communication skills
- Exceptional organizational skills with meticulous attention to detail
- Ability to lead and manage multiple projects at once and execute with a sense of urgency
- Strong problem solving and critical thinking with both qualitative and quantitative analysis skills
- Ability to work in a fast-paced environment and adapt changing priorities
- Highly-motivated with the ability to work both independently and in a cross-functional team setting
- Experience in software, Google Apps, and/or digital marketing considered an asset

**About Vendasta**

So what do we actually do? We create an entire platform full of digital products & solutions that help small to medium sized businesses (SMBs) have a stronger presence online through digital advertising, online listings, reputation management, website creation, social media marketingand much more Our platform is used exclusively by channel partners, who sell products and services to SMBs, allowing them to leverage us to scale and grow their business. We’re trusted by 60,000+ channel partners, serving over 5.5 million small to medium businesses worldwide

**Perks**
- **Benefits**:

- health, dental, life, and disability insurance, an employee assistance program (EAP)*, and $500 annual Health Spending Account. Premiums for health & dental insurance will be covered by Vendasta
- **Vacation** - Minimum 3 weeks paid vacation per year; uncapped sick time policy.
- **Employee Options Program**:

- get in on Vendasta’s growth and success
- **Sweet Eats** - On site cafeteria with beverages & snacks all day _and _free catered lunch every Friday
- **Training & Career Development** - Education reimbursement program, professional development plans, leadership workshops, mentorship program, and so much more
- **Culture** - comprised of our core values: Drive, Innovation, Respect, and Agility
- **Social Events - **Ideas on Tap, ski trips, virtual talent shows, yoga classes, and more
- **Giving Back** - endless opportunities to take part in programs and initiatives that give back to the community we work in, including paid volunteer time.