Jr. Parts Consultant

1 week ago

Edmonton, Canada Gateway Toyota Full time

Gateway Toyota is looking for a **Jr**. **Parts Consultant.**

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
- Answer telephone calls, indicate prices and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealerships guidelines.

- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage customer complaints and to resolve difficult situation
- Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative.
- Must have drivers licence and clean drivers abstract.
- Strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Gateway Toyota**:

- As a team we strive for the best Customer Experience for our customers.
- Great Team Atmosphere
- Friendly Environment
- Benefits Package for Permanent Staff

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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