Client Services Coordinator

1 week ago

Surrey, Canada NRI - NRI Distribution Inc Full time

**A Day in the Life**

As a Client Services Coordinator, you will play an important part in performing all functions related to the processing of orders and receipts through the facilities to meet client expectations acting as a primary liaison. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.

**This role will be active for approximately 12 months.**

**What does success look like in this role?**

**All About You**

What You'll Bring to the Role:

- Excellent technical capabilities with proficiency to learn internal and external software systems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Ability to work under pressure, be flexible and adapt to changing priorities.

The Must Haves:

- Experience in a warehouse or transportation environment in administration, coordinator, clerk, or dispatching role a plus

**Things You Will be Doing**
- Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities
- Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
- Coordinates flow of inventory with Inventory Team and VAS (Value Added Services)
- Ensures client SLA's are communicated to the operations team
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Performs other duties as requested

**Perks**

Staff purchase program
- wear the brands you love Staff benefits plan
- chose the benefits that are right for you Flexible and fun work environment
- work hard and play hard Internal opportunities
- we believe in growing our own
- RRSP Match

Compensation: $24/HR - $30/HR

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