Manager, Student Life

Reporting to the Director of Student Learning & Development, the Manager of Student Life provides operational leadership for various student supports within the Campus Life portfolio. This position provides leadership, direction, oversight and management of the Student Life portfolio which includes Careers/Academic Advising, New Student Orientation, and Mental Health Education and promotion.

**Key Responsibilities**:

- Leads innovative planning and implementation of comprehensive student support programs and services.
- Supports campus-wide mental health promotion and well-being efforts.
- Manages annual budget and completes quarterly forecasts (including grant funding).
- Responds effectively to emerging issues and anticipates potential risks and identifies mitigation strategies.
- Responds effectively to escalated inquiries and complaints.
- Participates in process and policy development, implementation and assessment.
- Participates in broader departmental strategic planning activities.
- Evaluates and improves the use of technology to enhance efficiency and effectiveness of services.
- Provides coaching and mentorship to next-level and aspiring leaders within the team to build a talent pipeline.

**Skills & Abilities**:

- Leadership skills, including strategic planning and an ability to set goals and communicate them effectively.
- Ability to create and build effective teams.
- Strong interpersonal and communication skills.
- A good understanding of post-secondary environments and an ability to work collaboratively within an academic community.
- Strong understanding of business processes and data collection and analysis.
- Ability to mediate and manage conflict effectively.
- In depth understanding of student supports and service models, and concepts of inclusion, accessibility, and universal design.
- Knowledge of budget management methods, techniques, and practices.
- Knowledge of methods and techniques in the implementation and operationalization of programs.
- Strong written and oral communication skills.
- Ability to learn NAIT programs and processes.

**Qualifications**:

- Related bachelor’s degree, Master’s degree preferred
- Minimum 3 years related, progressive experience including supervisory/leadership experience in a post-secondary environment.

**Remuneration**: $3,606.18 - $4,777.63 biweekly, plus a comprehensive benefits package.

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

NAIT continues to encourage everyone coming to our campuses to be fully vaccinated against COVID-19 and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations