Veterinary Assistant/receptionist

12 hours ago

Bolton, Canada Northpoint Veterinary Hospital Full time

**Overview**
We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated **AAHA accredited team.** In this role, you will be the first point of contact for pet owners and their furry companions, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your ability to multitask and communicate effectively will be essential in creating a welcoming environment for both pets and their owners.

**Duties**
- Greet clients and their pets with warmth and professionalism upon arrival.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls, respond to inquiries, and provide information about services offered.
- Process patient records accurately and maintain confidentiality in accordance with regulations.
- Handle billing and payment processing, ensuring a smooth transaction experience for clients.
- Assist veterinarians and technicians with administrative tasks as needed.
- Maintain cleanliness and organization of the reception area and waiting room.
- Manage laboratory samples by labeling, tracking, and ensuring proper storage as required.

**Skills**
- Strong interpersonal skills with a genuine love for animals.
- Excellent verbal communication abilities to interact effectively with clients and team members.
- Proficient organizational skills to manage multiple tasks in a fast-paced environment.
- Familiarity with veterinary terminology is preferred; experience in a laboratory setting is a plus.
- Ability to work collaboratively within a team while also being self-motivated.
- Basic computer skills for scheduling software, record management, and communication tools.

Join us in providing outstanding care for pets while ensuring an exceptional experience for their owners

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.55-$23.24 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Veterinary Assistant: 1 year (required)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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