[ca Dc] Associate Manager, Special Operations

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz

About the Role

Location: HWY 403 & Dundas St W, Mississauga

S'more about the team

We are seeking a highly skilled and versatile Associate Manager, Special Operations to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. You will lead key strategic projects to scale and improve our operations. Reporting to the Associate Director, Special Operations you will work across all functions and teams within our business (supply chain, production, culinary, quality, ops tech, etc.), supporting our most pressing priorities. You will lead several projects at the same time, support core operations as needed, and proactively propose new projects and opportunities.

Lettuce share what this role will be responsible for
- Have end-to-end responsibility for strategic projects with high impact: identification of new opportunities, realization of business cases, and execution.
- Dive deep into different areas of our business - e.g. supply chain, production, culinary, quality, ops tech - to understand and solve complex problems, and improve decisions and processes
- Create monitoring and management tools for various projects (timeline, budget, investments, etc.)
- Support the core operations of different functions based on business need
- Analyze data to identify initiatives to improve our operations and the daily customer experience, and to make recommendations to the senior leadership team
- Develop and deliver communication and change management plans to internal and external stakeholders to identify and remove project implementation risks and roadblocks and effectively implement and sustain operational changes
- All other duties, as assigned

Sound a-peeling? Here's what we're looking for
- Bachelor’s degree in business, engineering, supply chain, or a similar field
- 1-3 years of experience working in logistics, supply chain management, consulting or a related field
- Highly organized and detail-oriented: you have well-developed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once.
- Entrepreneurial with an ownership mindset: you enjoy working in small teams, taking ownership of your work, and always thinking beyond the scope of a given assignment.
- Naturally curious: you’re innovative, creative, and constantly looking for ways to improve upon things.
- Customer centricity: you understand how your decision-making abilities will impact internal and external customers
- Quantitative and analytical experience (either through education or professional experience), including expertise with Google Suite, Excel, and data visualization systems

What you’ll get in return:

- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. _If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. _

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**About HelloFresh**

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

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