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Transition House Support Worker
2 weeks ago
Join Our Team
Tri-City Transitions supports all individuals who have experienced domestic violence and offers women and children a safe, secure place to rest, rejuvenate and rebuild their lives. Tri-City Transitions provides programs that help families pursue peaceful lives.
We are seeking individuals that are passionate and committed to pursuing a career dedicated to supporting our community.
Vision & Mission
Vision
- A society that is safe for women and children in equitable, diverse, and inclusive communities.Mission
- To assist individuals and families experiencing abuse and violence by providing support, education, and advocacy in a safe and inclusive environment.Core Values & Guiding Philosophy
Compassion
- We lead with commitment, respect, and empathy.
Diversity & Inclusion
- We foster a non-judgmental culture that challenges biases and recognizes systemic inequities.
Responsiveness
- We anticipate and adapt to the changing needs of the community to provide client-centered services.
Trust Building
- As a team, we provide services through a collaborative, accountable, and reliable approach.
- You belong here
Transition House Support Worker (Casual)
Position Brief
Position: Transition House Support Worker; Casual
Shift Schedule: Varies
Hours Per Week: Varies
Grid Level: 10
Wage Range - $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager
Position Summary
All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories.
- Direct Client Service Delivery
- Household Maintenance
- Program Administration
Direct Client Service Delivery
- Model personal accountability, responsibility, inclusion, boundary setting and
initiative.
- Demonstrate safety practices, problem solving, crisis intervention skills, critical
thinking, and active listening.
- Engage with clients from a trauma-informed perspective.
- Orient new residents to the program/agency services and expectations
- Complete a Domestic Violence Risk Assessment with client
- Assist clients in the development of a Personal Service Plan and Safety Plan
- Assist clients in the development of a Personal Budget
- Assist clients in developing/maintaining good hygiene, nutritional and household
management practices.
- Assist clients in developing strategies to overcome barriers to independence,
resiliency and autonomy - personal, housing, legal, financial, physical/health,
educational.
- Present clients with researched information to increase client’s ability to make an
informed choice.
- Where required seek collaborative service opportunities both intra and interagency to assist clients
- When appropriate and in accordance with the Personal Service Plan, facilitate
referrals to community resources.
- Participates in integrated case management meetings as required
Household Maintenance
- Role model maintaining the facility as safe, clean and hygienic.
- Responsible for ensuring home management tasks are completed in a timely and
consistent manner
- Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
- Maintain household laundry.
- Clean and maintain common living areas.
- Completes rotational cleaning duties as assigned.
- Monitor and ensure adequate supplies, including food, linens, and household
cleaning supplies are maintained.
Program Administration
- Screen potential clients for suitability.
- Respond to crisis calls by providing support and/or information
- Maintain accurate records - logs, statistics, client files, schedules.
- Liaise with related professionals and community partners.
- Performs other related Agency duties as directed by Program Manager.
Education, Training and Experience
- A college diploma from a recognized institute with emphasis on social services.
- Specialized training in violence/trauma in the family from a recognized program.
- 2+ years social services experience, preferably with women, children and/or youth
- Direct experience working with women and children who have experienced violence an asset
- A current specified First Aid Certificate, including Children’s First Aid
Job Skills and Abilities
- Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
- Knowledge of ancillary systems involved in domestic violence; legal system,
community advocates, applicable legislation, practices, and policies of MCFD, local resources
- Demonstr
