Transition House/ Second Stage Program Manager

**Posting **-September 2024

**Department**: Transition House /Second Stage Program Manager

**Must have**:relevant post-secondary education in this field, previous experience working in a transition house/Residential programs and successful experience supervising

**Closing date**:Open position until filled

**Union exclusion**

**Salary Range**: $72,9996.00 to $80,296.00 plus extended medical benefits including Municipal Pension Plan

**Position**: Program Manager - Joy’s Place Transition House and Second Stage Housing, Tri-City Transitions Society, and other programs and/or projects as assigned. (This position is excluded from union membership)

**Position Brief**: Reporting to the Society’s Executive Director, the Program Manager, Joy’s Place, is responsible for the day-to-day operations, safety and site maintenance of Joy’s Place Transition House and Second Stage Housing, as well as the recruitment, training, supervision, and assessment of all program staff, including volunteers, practicum students, etc., in accordance with the Society’s policies and in alignment with the philosophies and values of Tri-City. Transitions Society. This program operates on a 24/7 basis. T h i s p o s i t i o n r e q u i r e s o n c a l l, some evening and weekend work will also be required.

**Position Summary**: Adhering to the Society’s Mission Statement, vision, values, philosophy and

policies, the Manager, Joy’s Place Transition House, and Second Stage Housing, is responsible

for:

- The organization, management, development, and delivery of quality client services for

the 24 hours helpline, Transition House, and Second Stage housing.
- Ensuring that service practices reflect trauma-informed and anti-oppression principles

and philosophies
- Collaboratively identifying ways to improve services to ensure women-centred, safe,

caring, inclusive and supportive environment for women and children accessing

services.
- monitoring and maintaining documentation with respect to staff performance

expectations and goals ensuring Transition House team is demonstrating trauma
- informed and intersectional practices and completing probationary and annual

performance reviews

leadership practices, and consistently modelling the organization’s values, principles,

philosophies, etc. to staff and women and children accessing services.
- Participating in budgeting and monitoring program expenses

**Qualifications**: We would love to hear from those who:

- Have a passion about working in the anti-violence field and who can demonstrate

previous experience in paid or unpaid work in this field
- Have a strong knowledge and linkage to community services and system available to

women and children who have experienced or are at risk of experiencing violence
- Think critically and communicate clearly verbally and in writing
- Can juggle multiple and often conflicting responsibilities and time lines
- Have training in conflict resolution and mediation/nonviolent crisis intervention

MUST have previous experience working in a transition house/Residential programs

MUST have previous successful experience supervising
- **Have relevant post-secondary education in this field**

If you are interested in this position, please send resume and cover letter to:
Closing date for Applicants : Open until filled

**Job Types**: Full-time, Permanent

Pay: $72,999.60-$80,296.00 per year

**Benefits**:

- Dental care
- Extended health care

Ability to commute/relocate:

- Port Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Social Services: 2 years (required)
- Management: 2 years (required)

**Language**:

- English (required)

**Location**:

- Port Coquitlam, BC (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person