Transition House Support Worker-Afternoon shift-pat time-permanent

Position Summary:

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients. Safety is paramount and governs all interactions and job functions. All employees are expected to endorse the philosophy, policies, goals, and objectives of the Society and provide services within a cross-program collaborative framework. Transition House employees are expected to maintain accurate knowledge and practice of policies and procedures specific to the program, including community resources. The role of the Transition House Support worker falls into three general categories.

• Direct Service Delivery
• Household Maintenance
• Program Administration

Direct Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting, and initiative.
• Demonstrate safety practices, problem-solving, crisis intervention skills, critical thinking, and active listening.
• Engage with program participants from a trauma-informed perspective.
• Orient new participants to the program/agency services and expectations.
• Complete a Domestic Violence Risk Assessment with new participants.
• Assist participants in the development of a Personal Service Plan and Safety Plan
• Assist participants in the development of a Personal Budget
• Assist participants in developing/maintaining good hygiene, nutritional and household management practices.
• Support participants in creating strategies to overcome obstacles to independence, resilience, and autonomy in areas such as housing, legal matters, finances, physical and mental health, and education.
• Present participants with researched information to increase their ability to make an informed choice.
• Where required seek collaborative service opportunities both intra and inter-agency to assist participants.
• When appropriate and in accordance with the Personal Service Plan, facilitate referrals to community resources.
• Participates in integrated case management meetings as required.

Household Maintenance

• Maintains the facility to ensure safety, cleanliness, and hygiene.
• Responsible for ensuring home management tasks are completed in a timely and consistent manner.
• Ensure bedrooms are thoroughly cleaned prior to assigning a new participant.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household cleaning supplies are maintained.

Program Administration

• Screen potential participants to ensure alignment with the program.
• Respond to crisis calls by providing support and/or information.
• Maintain accurate records – logs, statistics, participant files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Other duties as assigned.

Education, Training and Experience:

· A college diploma from a recognized institute with an emphasis on social services.

· Specialized training in family violence/trauma from a recognized program.

· A minimum of one year of direct experience working with women and children who have experienced violence, or an equivalent combination of education, training, and experience.

Job Skills and Abilities:

· Knowledge and understanding of the cycle of violence.

· Knowledge and understanding of the dynamics of functional families.

· Knowledge of ancillary systems involved in domestic violence, the legal system, community advocates, applicable legislation, practices, and policies of MCFD.

· Demonstrated non-judgmental compassion, empathy, and perspectives.

· Well-developed ability to communicate effectively both orally and in writing.

· Strong organizational and time management skills.

· Well-developed critical thinking skills.

· Ability to assess needs, strengths and challenges in self and others.

· Well-developed decision-making skills.

· Ability to work with minimal supervision and in a team setting.

· Knowledge of local resources.

Additional requirements:

· Proficiency in English; additional language is an asset.

· Current Criminal Record Check.

· Valid First Aid/CPR certificate – including Children's First Aid.

· Business casual attire.

· Union membership

· This position requires you to work in a stressful environment, often dealing with participants in crisis situations who have experienced physical, sexual, emotional, or financial abuse.

Tri-City Transitions Society is an equal opportunity employer.

We thank all applicants for their interest; however, only those applicants invited to an interview will be contacted.

close when filled.

Job Types: Part-time, Permanent

Pay: $25.95-$29.76 per hour

Expected hours: 26.25 per week

Work Location: In person