Dental Administrator
2 weeks ago
We’re looking to hire a **Dental Office Administrator **who is passionate about providing the best patient experience possible. In this role, you’re the first contact for our patient experience and it's your job to improve efficiency, ensure excellent patient experience, and set up our dental office for success using your strong attention to detail and respect for regulatory best practices. You will be a key contributor to providing excellent patient interactions and help the office procedures run as smoothly as possible.
This is a full-time permanent position - with guaranteed hours per week. We offer a competitive salary and 100% Employer paid Health Benefits
**Schedule**
- **Monday - Thursday: 7:30 am - 4:30pm**:
- **Friday: 9am - 2pm**
**About the Job**
- Establishes strong patient relationships while maintaining ethical professional behaviour;
- Deliver optimal levels of continuity between patient and service provider;
- Demonstrate active listening and empathy to patients using effective communication skills;
- Assisting dentists in managing medical and dental emergencies when necessary;
- Assist in updating and maintaining client dental records and appointments;
- Ensure all treatment consent forms have been completed and gathered;
- Treatment coordination and scheduling;
- Preparing and sending pre-determinations;
- Following up on outstanding treatment;
- Confirming upcoming appointments;
- Billing, invoicing, taking payments, ensuring end of day balance;
- Opening/closing duties, including POS system and ensuring end of day AbelDent items are complete.
**Requirements**:
- Proficient computer skills
- Excellent communication and people skills
- Attention to detail
- Well-organized and reliable
- Asset: Dental Office Software Experience (AbelDent, Dentrix, etc.)
- Asset: Dental Assisting Skills/Qualifications
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- dental admin: 1 year (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
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