Assistant Store Manager

2 weeks ago

Vancouver, Canada Gravity Pope Full time

Our Kitsilano Shoe Store is looking for the key role of Assistant Store Manager. The Assistant Store Manager role is responsible for demonstrating a high level of customer service, personal sales, and product expertise. They leverage their product knowledge and selling expertise to coach the sales team, creating an atmosphere that fosters client realization, retention, and loyalty. They provide administrative support and recommendations to the Store Manager with sales targets, month end, inventory control, payroll, scheduling, and performance reviews.

**Key Responsibilities**:

- Developing, maintaining, and growing a personal repeat client base
- Assisting manager with management and mentorship of employees
- Ensuring personal and store sales targets are met
- Creating employee sales goals and in-store incentives
- Weekly scheduling and payroll
- Demonstrating and developing exceptional customer service skills in all team members
- Monitoring the movement of stock
- Ensuring merchandising meets company standards
- Reconciling cash
- Supporting the sales team with day-to-day issues
- Other duties as required

**Qualifications**:

- Post secondary degree or diploma in a related field would be considered an asset
- Minimum 1 year experience in a retail environment
- Minimum 1 year experience in a managerial role
- Experience with integrated retail and point of sales software platforms is an asset
- Familiarity with gravitypope’s product, clientele, and brand
- Excellent communication and customer service skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Strong understanding of the retail industry

gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

**Commitment to Diversity and Inclusion**:
gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

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