Duty Manager
2 weeks ago
Job Overview:
**Responsibilities**:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring all necessary information is obtained and recorded accurately
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Process payments and maintain accurate records of guest transactions
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a timely and satisfactory manner
- Manage reservations and ensure accurate room assignments
- Coordinate with housekeeping to ensure clean and well-maintained rooms
- Train and supervise front desk staff to provide excellent customer service
- Maintain a neat and organized front desk area
- Other duties as required
Qualifications:
- High School diploma or equivalent, plus previous experience in a similar role preferred
- Must speak fluent English
- Excellent communication and interpersonal skills
- Strong customer service skills with a friendly and approachable demeanor
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using computer systems, including hotel management software and Microsoft Office Suite
This job requires the ability to perform the following:
- Frequently standing up behind the desk and front office area
- Remain stationary for extended period
- Handling objects, products, and computer equipment
- Communication skills are utilized a significant amount of time when interacting with guests and employees
- Basic math skills are used frequently
- May be required to work weekends, and/or holidays as we are in operation 24/7 - 365 days a year
**Education**:
- High school or equivalent (preferred)
Work Location: In person
**Salary**: From $18.50 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift
Ability to commute/relocate:
- Saint Thomas, ON N5R 5Z3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work Weekend and Holiday shifts?
Work Location: In person
-
Duty Manager
6 days ago
St. Thomas, Canada Holiday Inn Express and Suite - St Thomas Full timeJob Overview: **Responsibilities**: - Greet and welcome guests as they arrive at the hotel - Check guests in and out, ensuring all necessary information is obtained and recorded accurately - Answer phone calls and respond to guest inquiries in a professional and courteous manner - Process payments and maintain accurate records of guest transactions -...
-
Light Duty Cleaner, On-call
2 weeks ago
St. Thomas, Canada Compass Group Full time**Working Title**:Light Duty Cleaner **Employment Status**: On-Call (PRN, Per Diem, Casual) **Starting Hourly Rate**: 18.02 **Address**:170 Edward Street St. Thomas ON N5P4H4 **New Hire Schedule**:M-F days, afternoons and midnights ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business &...
-
Manager
2 weeks ago
St. Thomas, Canada Mary Brown's Chicken and Taters Full timeJob Description Job Title: Manager Reports To: Franchisee Owner JOB OVERVIEW To operate all aspects of the restaurant efficiently and profitably. To provide the highest level of customer service and the best quality food to our customers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned - Demonstrate...
-
Maintenance Manager
2 days ago
St. Thomas, Canada Holiday Inn Express and Suite - St Thomas Full timeUnderstand and respond to customers’ needs and ensure a high level of guest satisfaction - Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools) - Monitor budget and control expenses with a focus on energy...
-
Guest Service Manager
2 weeks ago
St. Thomas, Canada Holiday Inn Express and Suite - St Thomas Full timeManage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance - Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the...
-
Store Manager
7 days ago
St. Thomas, Canada carters oshkosh Full timeThe Store Manager is responsible for maximizing sales and profits by achieving and exceeding Key Performance Indicator (KPI) targets. They manage store operations to meet brand standards, and through leadership of their store team ensure we provide exceptional customer service while creating a positive, fun and outwardly-friendly environment. As a Store...
-
Youth Housing Based Case Manager
2 weeks ago
St. Thomas, Canada YWCA St. Thomas-Elgin Full time**Summary** The Youth Housing Based Case Manager (YHBCM) is responsible for providing support and system navigation with the purpose of developing life skills and personal well-being for homeless and at risk of homeless youth through the YH protocol and housed with the YWCA. The YHBCM will support youth with diversion, rapid re-housing, housing maintenance...
-
Shift Manager
7 days ago
St. Thomas, Canada Firehouse subs Full timeWe are seeking a dedicated Shift Manager to join our team. The Shift Manager will oversee daily operations, lead the team, and ensure excellent customer service in a fast-paced environment. **Duties**: - Manage and lead a team of employees during designated shifts - Ensure compliance with food safety standards and procedures - Provide exceptional customer...
-
Resident Manager
2 weeks ago
St. Thomas, Canada The Skyline Group of Companies Full time**Duties include**: - Apartment building management through rent collection. - Expense management. - Strong office administration and customer service. - Maintenance & cleaning. - Conduct and/or supervise all on-site activity in accordance with the specifications of Skyline and in line with all applicable legislation including Occupational Health and Safety...
-
Store Manager
2 weeks ago
St. Thomas, Ontario, Canada Carters Inc. Full timeIf you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.Love What You Do. Carter's CareersAs a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,...