Account Manager Strategic and Key Accounts

**Account Manager Strategic and Key Accounts**:
**Location: Hybrid - Kingston, North York, or Montreal**

Empire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution team

**Why pursue this opportunity**

**Impactful work** - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

**Play an integral role**:

- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

**Deliver excellence -**provide a personal, accurate, professional, and courteous service and resolution to our customers.

**What you’ll be working on**
- Identify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationships
- Identify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in place
- Provide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customers
- Build relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordingly
- Represent the Empire Life brand through regular interaction with Distribution Partners
- Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
- Act as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issues
- Manage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achieved
- Prepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic Partners
- Support new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentation
- Collaborate with Core business partners to ensure best practices and emerging

**What we’re looking for you to have**:

- Completion of a university degree
- 3+ years work experience in insurance/financial services industry in group benefits with an understanding of Distribution Partner needs
- Bilingualism (English/French) is an asset
- In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions
- Knowledge of the group insurance products and sales activities of competitors
- Knowledge of employment legislation as it relates to employee benefits
- GBA or working towards
- Ability to develop and maintain effective working relationships
- Ability to think logically, analyze and solve problems
- Well-developed communication, negotiation, persuasion and presentation skills
- Well-developed sales and marketing skills

**Working Conditions**:

- Travel may be required as well as work outside of traditional business hours

**Beyond the salary**:

- For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program

**Get to know us**: