User Support Technician
21 hours ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:
- Fast-paced environment
- Repetitive tasks
**Personal suitability**:
- Organized
- Team player
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
-
User Support Technician
2 weeks ago
Burnaby, Canada A2Z Networks Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
-
User Support Technician
2 weeks ago
Burnaby, Canada A2Z Networks Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
User Support Technician
2 weeks ago
Burnaby, Canada Xorosoft Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
2 weeks ago
Burnaby, Canada Artron Bioresearch Inc. Full time**Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...
-
User Support Technician
2 days ago
Burnaby, Canada INI POS Solutions Full timeEducation: College/CEGEP - Experience: Experience an asset - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...
-
User Support Technician
1 week ago
Burnaby, Canada Profusion Technologies Corp Full timeComputer science **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...
-
User Support Technician
1 week ago
Burnaby, Canada Artron Bioresearch Inc. Full timeEducation: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...
-
User Support Technician
2 days ago
Burnaby, Canada DP World Vancouver Full timeAbout DP World We are a leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer...
-
IT Support Technician
2 weeks ago
Burnaby, Canada Navitas Full timeNavitas is seeking to employ an **IT Support Technician** to join our North American team in Burnaby, BC, Canada. This role will initially be eligible for a hybrid work schedule (3 days in-office, 2 days remote). Future work arrangements may be altered to meet business needs. The IT Support Technician is responsible to provide high quality customer service...
-
End-user Support Specialist
1 week ago
Burnaby, Canada Happy Planet Food Inc. Full time**ROLE**:End-User Support Specialist **REPORTS TO**: IT Operations Manager **LOCATION**: Burnaby We are looking for an **End User Support Specialist** to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user...