Geospatial Support Specialist

**Summary of Duties**

Additionally, the Geospatial Support Specialist facilitates the effective use of technologies and databases to meet the GIS needs of internal and external clients, and provides expertise in the design, development, and management of geospatial solutions by supporting the implementation and maintenance of processes, policies, and procedures for the foundation technologies.

**General Duties**
- Administers and supports Planview USL’s geospatial systems, tools, and technology (such as Esri’s ArcGIS Enterprise, FME, etc.), including managing user accounts, installations, software updates, patches, and migrations.
- Monitors system performance, conducts capacity planning, and implements necessary enhancements to ensure optimal function and integration with other systems.
- Designs, implements, and manages ArcGIS server content, including geocoders, map services, basemaps, publishing, and cache/tile management.
- Collaborates on the implementation of Planview’s Enterprise Geospatial Roadmap, establishing goals and objectives for geospatial data and technologies.
- Develops, implements, and maintains geospatial standards, protocols, and procedures to ensure data integrity, optimal system performance, and efficient workflows. This includes QA/QC procedures, operational standards, administration standards, and security policies.
- Creates and maintains documentation for GIS solutions, including operational and user manuals, supplementary materials, and error/issue logs.
- Evaluates internally developed and third-party software programs, recommending potential implementation and integration with existing technologies.
- Reviews new solution requests, ensuring adherence to standards and data security policies, and assists in developing functional and technical specifications.
- Provides technical leadership, guidance, and mentoring to staff supporting geospatial solutions and data, including collaborating on data integrations and training users on new tools and updates.
- Researches and identifies business process gaps, determining how spatial technology can improve efficiency, while maintaining up-to-date technical skills in GIS technologies.
- Assists in data analysis and reconciliation, resolving conflicts from spatial or relational database sources.
- Performs other duties as assigned.

**QualificationsEducation**:

- University degree, or College diploma in GIS, Geomatics, Computer Science, Data Management, Information Systems, or related discipline.

**Technical Skills**:

- Strong understanding of geospatial concepts, including GIS principles, spatial data models, and geospatial technologies.
- Experience with key geospatial enterprise technologies (e.g., Esri ArcGIS/Enterprise, VertiGIS, FME Flow/Form, cloud-based solutions), and the ability to provide strategic planning for those systems.
- Expertise in ArcGIS Enterprise installation, configuration, upgrades, and maintenance.
- Advanced proficiency in ArcGIS Pro, ArcGIS Server/Enterprise, ArcGIS Online, Utility Network Model, and FME.
- Knowledge of geospatial relationships and advanced working knowledge of relational database management (SQL Server, SQL, postgreSQL, SDE, FGDB, Oracle Spatial).
- Extensive knowledge of Esri Enterprise Geodatabase products, including ArcGIS Server Geodatabase design, administration, configuration, and advanced functionality.
- Experience architecting, designing, and implementing high-performance, scalable enterprise-level systems, and evaluating solutions to meet functional and quality requirements.
- Demonstrated ability to write, interpret, and modify computer programming and scripting languages (Python, JavaScript, Arcade, HTML/CSS, R) and interact with various APIs.

**Personal Skills**:

- Excellent attention to detail, strong analytical and problem-solving skills.
- Excellent critical thinking, evaluation, and organizational skills.
- Excellent documentation and report writing ability.
- Highly adaptable and able to function in a fast-paced technological environment.
- Strong interpersonal, communication, and customer service skills to interact effectively with all levels of management and staff.
- Ability to work independently and as part of a team.
- Exceptional time management.
- Ability to work effectively virtually and in a virtual team atmosphere.
- Strong interpersonal, verbal, and written communication skills.

**Working Schedule & Location**
- Monday to Friday (8:00 AM to 4:30PM)
- Half hour lunch (Unpaid)
- Hybrid position

**Reports to GIS Solutions Manager**:

- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Planview Utility Services Ltd will provide accommodations to applicants with disabilities throughout the recruitment process. If selected to participate in the recruitment, selection and/or assessment process, please inform HR of the nature of any accommodation(s) that you may require._
- We believe that diversity d