Chinese Seniors Hub Coordinator

**SUMMARY OF POSITION**:
The Chinese Seniors Hub Coordinator works in collaboration with the Seniors Hub team to facilitate recreational and skill-building programs for Chinese-speaking seniors residing in Vancouver’s Chinatown, Downtown Eastside (DTES), Strathcona, and Oppenheimer communities. The Coordinator provides basic social services to Chinese-speaking seniors with the intention of empowering seniors to become leaders in their respective buildings and communities. This is a hybrid position that involves a combination of remote and onsite work.

Programs carried out through the Chinese Seniors Hub aim to prevent and respond to senior isolation, strengthen self-advocacy and peer-to-peer support, and promote education and strategies for holistic health and wellness. The Seniors Hub team works closely with Yarrow’s Outreach Team to address complex housing, health, and income requests from Chinese-speaking seniors in the community. The Seniors Hub team also maintains connections with/knowledge of relevant neighborhood organizations for program/service related referrals and collaboration.

**DUTIES AND RESPONSIBILITIES**:
**Social services for seniors**
- Check-in with seniors via phone and online (WeChat) on a weekly to bi-weekly basis

Moderate a WeChat group for information sharing, announcements, and small group discussions
- Support seniors with their basic housing, health, and income needs, including but not limited to reading and translating government letters and documents

Translate relevant updates from English into Chinese for seniors (e.g. public health (vaccines, flu shots, etc.), tax returns, census, seniors’ benefits)
- Identify community needs and service gaps based on senior requests and needs
- Refer seniors, internally to Yarrow’s Outreach Team and externally to community resources, pertaining to health, income and safety, as needed
- Identify resources and subsidies for low income seniors and connect with community partners to refer seniors to external programs and services
- Support seniors to better navigate the healthcare system in order to access community resources in an equitable way
- Sharing crucial public health information and tools, including support for seniors with COVID-19 safety and vaccination

**Building service provision capacity and partnerships**
- Develop collaborative relationships with relevant service provider and partners
- Convene and co-facilitate a (peer) network of service providers and their frontline workers
- Support the development of long-term visioning and strategies that address service gaps for Chinese-speaking seniors in Chinatown and the Downtown Eastside

**Programming development and facilitation**

Seniors Core
- Organize and facilitate monthly bi-lingual Seniors Core Community meetings to discuss community issues and updates
- Facilitate anti-oppressive discussion with Chinese-speaking seniors around settler colonialism, queer and trans rights, cross-racial solidarity, gentrification, etc.
- Nurture relationships within Seniors Core to establish positive group dynamics and procedures that are accessible and culturally appropriate
- Gather and implement feedback from Seniors Core members about Yarrow’s programming

Tech Corner
- Promote technical/digital literacy among seniors through educational workshops and discussions

Healthy Aging seniors recreational and outreach program:

- Develop and expand Yarrow’s existing Monday and Friday morning exercise program
- Organize recreational events relating to significant cultural holidays

Senior peer-to-peer outreach program:

- Develop and coordinate outreach programs that empower seniors to reach out to other isolated seniors within their buildings
- Increase the number of buildings that Yarrow offers services in and build stronger relationships with tenants that we already have existing relationships with

**Administrative tasks**
- Ensure program activities align with and support Yarrow’s vision, mission, and goals
- Collaborate with Yarrow’s Volunteer and Community Engagement Coordinator to increase volunteer participation and intergenerational relationship building at Seniors Hub programming
- Attend bi-weekly all staff meetings and one-on-one check-ins with managers to share program updates and highlights, and to troubleshoot issues or challenges in the work
- Update and manage program statistics
- Support and connect seniors with Yarrow’s other programs based on their needs, including but not limited to referral of casework requests to the Yarrow’s Outreach Team
- Supporting/providing input on Yarrow’s ongoing projects as needed, including:
The Language Access to Healthcare Campaign
Annual fundraising campaigns
Strategic planning, grant writing related to the position, and other relevant Yarrow visioning

**SKILLS AND EXPERIENCE**:

- Oral proficiency in Cantonese and basic proficiency in reading and writing Chinese, oral proficiency in Mandarin is an asset
- Digital lit