Receptionist

**About EvoLab Inc.**:
EvoLab is Canada’s premier luxury auto cosmetic boutique, redefining premium car care. Specializing in ceramic coating, paint protection film (PPF), elite detailing, tinting, and full vehicle restoration, we set the standard for automotive excellence. As we continue to scale across the Greater Toronto Area, we’re seeking a polished and proactive Receptionist to be the first point of contact for our distinguished clientele.

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**Position Overview**:
As the Receptionist at EvoLab, you will embody the essence of our brand—professionalism, sophistication, and attention to detail. Your role is pivotal in creating an exceptional first impression, ensuring our clients feel welcomed and valued from the moment they enter our boutique.

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**Key Responsibilities**:

- 1. Client Experience Excellence_
- Greet clients with warmth and professionalism, ensuring a seamless check-in process.
- Manage appointment scheduling, confirmations, and follow-ups with precision.
- Provide detailed information about our services, addressing client inquiries with expertise.
- 2. Front Desk Operations_
- Maintain a pristine and organized reception area that reflects EvoLab’s luxury standards.
- Process transactions, issue receipts, and manage daily cash reconciliations.
- 3. Administrative Support_
- Assist in maintaining client records and service histories with confidentiality.
- Coordinate with service technicians to ensure timely vehicle service updates.
- Manage inventory of front desk supplies and place orders as needed.
- 4. Brand Representation_
- Uphold EvoLab’s brand image through impeccable personal presentation and communication.
- Participate in training sessions to stay updated on our latest services and offerings.
- Support marketing initiatives by informing clients of promotions and new services.

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**Qualifications**:

- Minimum of 2 years’ experience in a front desk or customer service role, preferably within the automotive or luxury service industry.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite and appointment scheduling software.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- A keen eye for detail and a commitment to providing top-tier customer service.

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**You Are**:

- A consummate professional with a passion for luxury service.
- An excellent communicator who thrives on creating memorable client experiences.
- Detail-oriented, organized, and proactive in anticipating client needs.
- Adaptable and composed, even under pressure.
- Enthusiastic about the automotive industry and eager to contribute to EvoLab’s growth.

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**Perks & Benefits**:

- Competitive weekly compensation, commensurate with experience.
- Performance-based bonuses tied to client satisfaction and operational efficiency.
- Comprehensive health, dental, and vision benefits.
- Employee discounts on EvoLab’s luxury services.
- Opportunities for professional development and career advancement.
- On-site parking and hybrid work flexibility after a 90-probation day period.

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**Why Join EvoLab?**

At EvoLab, we don’t just service vehicles—we curate unparalleled automotive experiences. Join us in setting new benchmarks in luxury car care and be a part of a team that’s passionate about excellence in every detail.

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Please submit your resume and a brief cover letter explaining why you’re the perfect fit for EvoLab’s reception team.

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- **EvoLab Inc.**_ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $17.20-$20.00 per hour

Expected hours: 20 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift

Ability to commute/relocate:

- Pickering, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Why do you believe luxury starts at the front desk?
- Have you worked in a luxury, automotive, or high-end service environment before?
- Write a brief cover letter why you’re the perfect fit for Evolab’s reception team.

**Education**:

- Secondary School (required)

**Experience**:

- Receptionist : 2 years (required)

**Location**:

- Pickering, ON (required)

Work Location: In person