Operations & Human Resources Assistant

Are you a self-starter with strong administrative skills and a passion for supporting Indigenous-led community work? The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking an** Operations & Human Resources Assistant**who will play a vital role in supporting both our Human Resources (HR) and Operations teams, helping to ensure the smooth day-to-day functioning of our organization. This is a dynamic and collaborative position ideal for someone who excels at keeping systems organized, workflows efficient, and communication flowing—someone who thrives in a fast-paced environment and who takes initiative to solve problems before they arise.

**About the ACEH**:
The ACEH is an Indigenous-led non-profit and registered charity that provides culturally supportive housing for First Nations, Inuit, and Métis Peoples experiencing or at risk of homelessness. Grounded in community voices and Indigenous knowledge, our work addresses systemic barriers and promotes healing through cultural supports, harm reduction, and housing initiatives.

**Position Overview**

This position will be responsible for a wide range of administrative duties that ensure organizational systems are efficient, housing schedules for employees are well-coordinated, and internal resources are organized and accessible. This position requires someone who is detail-oriented, organized, and proactive in their approach to supporting day-to-day operations.

**Position Type**: Full-time, 35-40 hours per week.

**Wage Range**:$28 - $30 per hour based on knowledge, skills and relevant experience.

**Key** Areas of** Responsibil**ity**:
**Schedul**e Administration**
- Build and maintain employee schedules across housing sites, review time off requests, and other HR-related documentation using Payworks or similar platforms
- Respond to staffing needs, including conflicts, absences, and last-minute coverage.
- Maintain accurate records of hours worked, leaves, and scheduling updates.
- Ensure all scheduling practices align with labour laws, union agreements, and ACEH policies.

**HR Support**
- Maintain digital personnel files and track administrative onboarding/offboarding processes
- Support with maintenance and administration of employee health care benefits.
- Help coordinate internal staff training and cultural in-services

**Administrative Coordination**
- Provide high-level administrative support to both HR and Operations departments
- Maintain digital systems (including SharePoint and shared drives) to ensure easy access, organization, and up-to-date information
- Support scheduling, meeting coordination, internal communications, and document preparation
- Liaise with landlords, vendors, and service providers to maintain office needs and resolve issues

**Operations Support**
- Coordinate equipment inventory, office supply needs, and service contracts within limited budgets
- Troubleshoot and support general office functions (printers, phones, scheduling tools, etc.)
- Prepare basic reports, draft internal communications, and update website content as needed

**Qualifications & Experience**
- Minimum 2 years of administrative or HR-related experience (non-profit sector an asset)
- Demonstrated understanding of BC Employment Standards Act, payroll legislation, and general HR best practices
- Proficient with Microsoft Office, SharePoint, and cloud-based systems
- Experience managing administrative systems and coordinating employee schedules
- Valid Driver’s License and access to a reliable vehicle
- Experience working with Indigenous communities or in Indigenous-led spaces is an asset

**Who You Are**
- You are highly organized and detail-oriented, with excellent administrative instincts
- You are flexible and adaptable, comfortable working independently and as part of a team
- You are comfortable with technology and digital systems and willing to troubleshoot or learn new platforms
- You have a strong understanding of confidentiality, discretion, and professionalism
- You bring an understanding of (or willingness to learn about) Indigenous history, intergenerational trauma, and culturally supportive work environments