Account Manager

**Job Brief**:
Support assigned customer accounts and areas, focusing on sales, business growth for all Dyno Nobel products, equipment and services by aligning Dyno Nobel offerings to customer needs and operations.

**Who We Are**

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

Join us in everything that’s great about Dyno Nobel: OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE. This combination makes Dyno Nobel a terrific place to work.

Dyno Nobel is a subsidiary of Australian based Incitec Pivot Limited. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

**What You’ll Do**

As the Technical Sales Representative, you will support assigned customer accounts and areas, focusing on sales and business growth for all Dyno Nobel products, equipment and services by aligning Dyno Nobel offerings to customer needs and operations. You will provide account leadership and front-line technical support while communicating and coordinating with regional management, customer service, operations and technical personnel.

Other duties will include:

- Promote, foster and demand an environment of Zero Harm through coaching and leading by example - SAFETY as the NUMBER 1 PRIORITY
- Develop and maintain professional relationships with external customers to successfully meet objectives and add value for customers through a bottom-up approach.
- Provide accurate forecasting for customers in the area of responsibility to assist operations, supply chain and manufacturing in meeting overall product demand planning objectives.
- Work to achieve high levels of positive working relationships with customers to optimize sales of DNA products and services.
- Working with our customer's teams/crews on the bench and at the face underground.
- Generating, brainstorming and executing ideas/tasks with a solution based mind set, internally and externally.
- Observe industry and competitor activities to find areas for expansion and improvement of DN's products and services
- Develop leads and pursue new customers to maintain and expand current product sales
- Ability to uncover and understand customer needs and or gaps..
- Effectively influence the actions and opinions of others; accept feedback from others
- Understand and enhance service requirements to continually improve customer profitability
- Contribute to achieving budgeted customer profitability as measured by EBIT, EBITA, EBITDA
- Ensure compliance with applicable HSEC Performance Standards
- Proactively work to achieve compliance with safety systems
- Maintain the highest standards of presentation and professionalism.
- Identify, recommend, and implement initiatives to reduce the overall cost of doing business.

**What We’re Looking For**:

- Technology or Bachelor's degree in the area of responsibility or training, education and experience in Mining, Civil, Mineral extraction, Drilling,
- 2+ years in the Mining industry with experience in drilling and blasting, distribution, job estimating, product sales, and service sales
- Blast optimization and event investigation
- Willing to travel to remote locations 50% or more of the time
- Positive attitude, friendly demeanor, and a team player

**What We Offer**:

- Paid vacation time + paid holidays
- Health Care + Life insurance + AD&D
- RRSP + RPP (after 1 year of continuous employment)
- Employee Assistance Program
- Friendly and supportive coworkers

Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Women and veterans are strongly encouraged to apply. Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.