Part Tme Night Auditor
3 days ago
**Job Overview**
**Responsibilities**
- Conduct nightly audits of all financial transactions to ensure accuracy and compliance with company policies.
- Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring a pleasant stay for all guests.
- Manage front desk operations, including check-ins and check-outs, while maintaining a professional demeanor.
- Operate phone systems efficiently to handle incoming calls and provide information to guests.
- Prepare reports detailing occupancy rates, revenue, and any discrepancies found during audits.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with other hotel departments to ensure seamless service delivery throughout the night.
**Skills**
- Strong background in hospitality with experience in hotel operations preferred.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
- Proficient in using phone systems with excellent phone etiquette.
- Exceptional customer service skills with a focus on guest satisfaction.
- Ability to work independently during night shifts while managing multiple tasks effectively.
- Familiarity with front desk operations and guest services is highly desirable.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
**Job Type**: Part-time
Pay: $16.00-$17.00 per hour
Expected hours: 16 - 24 per week
Work Location: In person
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