On-call Restoration Technician

Job Title: On-Call Restoration Technician (Emergency Response & Scheduled Work)
Company: Restore, Renovate, Build - London, ON

**Job Type**: Casual / On-Call
Compensation: Retention bonus per on-call shift + hourly pay for active site work

**About the Role**
Restore, Renovate, Build is a local, family-owned small business, proudly serving the London, ON area. We are seeking dependable, hard-working individuals to join our Emergency Response and Scheduled Restoration Team in a flexible, on-call position.

**This is not a full-time or part-time role with set hours.** However, hours are available through both scheduled work and on-call emergency response. This job is ideal for someone with a flexible lifestyle, other work or studies, and a desire to contribute meaningfully when needed.

**How It Works**
- **Emergency Calls**: Technicians scheduled “on call” receive a standby retention bonus. If a water loss, sewer backup, storm event, or fire occurs, you must be ready to drop what you’re doing, report to our shop, and deploy to the job site quickly.
- **Scheduled Work**: Technicians may also be scheduled for:

- Mould remediation
- Asbestos removal (certified employees; training provided)
- Fire/smoke, sewage and water cleanup, remediation, monitoring after day 1
- Contents cleaning
- Structural repairs and reconstruction (if experienced)

**Our Values**
As a small business rooted in this community, we are guided by three core principles:

- Rapid Response_ - We know time matters in an emergency. We move quickly to mitigate damage and begin recovery.
- Client Satisfaction_ - We prioritize clear communication, professionalism, and timely restoration throughout every step of the job.
- Staff Development _- We invest in ongoing training and certifications to keep our team up-to-date with the latest restoration techniques and technologies.

**Who This Is For**
Someone with a flexible or non-traditional schedule
Individuals who enjoy hands-on, meaningful work
Tradespeople, students, entrepreneurs, or part-time workers
People with construction or restoration experience (an asset, not a must)

**Key Responsibilities**
- Respond to **emergency calls** (floods, fires, sewage, storms) when scheduled on call
- Carry out **scheduled work**:

- Construct containment barriers, remove debris and damaged materials
- Transport and maintain restoration equipment and vehicles
- Follow work instructions, safety protocols, and restoration plans
- Deliver excellent customer service, especially during stressful situations
- Keep work spaces organized and respect client property

**Physical Requirements**
- Lifting 5-40 lbs frequently (35-65% of the time)
- Assisted lifting of 41+ lbs occasionally (up to 50%)
- Occasional working in confined spaces and at heights over 5 feet
- Use of PPE, including half/full face masks
- Long periods of standing, kneeling, walking, and bending

**Requirements**:

- G Class driver’s license and access to reliable transportation
- Availability to respond quickly to the shop when scheduled on call
- Willingness to work evenings, weekends, or holidays during emergency events
- Safety certifications and training provided as needed
- Experience in construction, trades, or restoration is an asset

**Why Join Us?**
We are more than a business—we’re a team that cares deeply about people and property. We understand that life isn’t always predictable, and we’ve designed this role with flexibility and purpose in mind. You’ll gain hands-on experience, support from experienced team leaders, and opportunities to grow with us.

**Job Type**: Casual

Pay: From $19.00 per hour

Expected hours: 13 - 80 per week

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- RRSP match

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Licence/Certification:

- Driving Licence (required)

Work Location: In person