Firmware QA Analyst

**Who we are**:
Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs.

We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work-life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Let’s combine our passions for building a greener future

**Your mission**:
To contribute to high-quality product development through validating the features implemented by the development team. You will be working directly with our building controller products and you will work with a large variety of technologies and network protocols.

**What we offer**:

- Highly competitive extended health and dental plans for you and your family
- A yearly RRSP contribution on the company’s behalf, plus an employee contribution-matching program to help you grow your financial well-being
- An annual performance bonus
- Paid time off to volunteer and give back to the community, on your own or as a part of a group with your coworkers
- Free on-premise parking, or choose our green transportation option and be paid for it
- Social Committee events almost every month, from potlucks, game nights, and LAN parties to camping and skiing
- Free on-site gym at both locations
- Awards and recognition for service and accomplishments
- Assistance with tuition or skills training relevant to your role
- A rewarding career doing work that matters

**What we hope to create**:
Solutions for building operators to enable the vision of Net-Zero Emissions by 2050. Help us get there.

**In this role you will**:

- Work with cross-functional teams to ensure quality throughout the firmware development lifecycle
- Design and execute test plans and cases, including functional stress tests, with support from Senior Quality Assurance Analysts
- Verify functional requirements, resolved bugs, and performance standards
- Design and execute test cases
- Report bugs, errors, and opportunities for improvement using standard processes and metrics
- Troubleshoot to verify and diagnose cause of issues
- Assist in the definition of testable acceptance criteria
- Construct and maintain test equipment and environments
- Advocate for quality in team planning, retrospectives, and other activities.

**You'll have access to**:

- An onboarding package to get you up to speed
- Online training courses
- A mentor
- A yearly training allowance

**This role might be right for you if you have**:

- Post-secondary education in information technology, computer networks, computer science, or related field; equivalent experience would also be considered (or 2 years of equivalent work experience or certifications)
- Experience in the IT field and knowledge of common network protocols.
- Experience with software or hardware testing.
- Outstanding communication skills.
- Strong analytical, diagnostic, and problem-solving skills.
- Desire to figure out how to break things and put them back together.
- A detailed oriented mind and the ability to isolate problems to repeatable steps.

**You’ll be successful in this position if you**:

- Are an enthusiastic, innovative individual who cares about sustainability
- Look for ways to have a meaningful impact on your team's work
- Are interested in using devices to control the physical environment, and you're willing to learn our products and industry
- Like a challenge and want to grow professionally
- Are patient and diligent; quality may take longer, but you know it's worth it
- Value a healthy work-life balance; we don't expect you to work overtime or weekends

**Let’s connect**

At Reliable Controls it’s not only experience and skills we are seeking; alignment with our values is of the utmost importance to us. Continuous improvement is vital to our organization, and we are prepared to invest in our team’s future, not just their current abilities. Let’s connect. We would love to hear from you