Issues Manager, Alberta Emergency Management Agency

**Job Information**

Job Requisition ID: 67336
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
**Closing Date**: March 4, 2025
Classification: Manager Zone 2 (M41Z2)

**Salary**: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/ year)

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

**Role Responsibilities**:
The AEMA Issues Manager works directly with the Deputy Managing Director and in close collaboration with AEMA's executive team to provide leadership, coordination and guidance to enable effective identification, assessment, and resolution of ongoing and emerging issues.

**Responsibilities Include**:

- Determining the nature and priority of issues, researching and coordinating the assembly of supporting information, and recommending/taking appropriate action to ensure issues are dealt with in a timely, accurate, and coordinated manner.
- Working with the program areas within AEMA, the Ministry, the GoA and partner agencies and stakeholders to ensure that the Deputy Managing Director is fully informed and prepared to address ongoing and emergent events.
- Management of information flow within AEMA in support of Agency, Ministry and GoA goals and objectives.
- Supervision of the Action Request Tracking System (ARTS) process within the Agency in collaboration with Executive Correspondence Unit, Deputy Minister's Office, Minister's Office and Premier's Office.
- In the event of a significant emergency, the Manager may act for the Executive Advisor to the Managing Director to ensure cross Government of Alberta emerging incident reporting is completed.

The Issues Manager must understand precedents, organizational history, recent developments and guidance along with emerging trends to properly respond to information requests. The Issues Manager must be able to rely on a network of professional contacts within AEMA (leadership team, management and team members), the Deputy Minister's Office, Ministerial Correspondence Unit, Communications and Public Engagement, other ministry staff and external stakeholders. The Issues Manager must develop an intuitive understanding of how specific issues and problems need to be addressed within the overall framework of available information time and resources.

**Please**

**APS Competencies**:
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

**Creative Problem Solving**: Works in open teams to share ideas and process issues. Uses wide range of techniques to break down problems. Allows others to think creatively and voice ideas. Brings the right people together to solve issues. Identifies new solutions for the organization.

**Agility**: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions and takes action in uncertain situations and creates a backup plan.

**Systems Thinking**: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration.

**Drive for Results**: Takes and delegates responsibility for outcomes. Uses variety of resources to monitor own performance standards. Acknowledges even indirect responsibility. Commits to what is good for Albertans even if not immediately accepted. Reaches goals consistent with APS direction.

**Develop Networks**: Makes working with a wide range of parties an imperative. Creates impactful relationships with the right people. Ensures needs of varying groups are represented. Go