Digital Banking Advisor

**Job Summary**

Digital Banking Advisor: On Campus, Laurier University - Accredited with Investment Funds in Canada (IFIC) or Personal Financial Service Advice (PFSA)

**What is the Opportunity?**

**What will you do?**

Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationships

Actively listen and engage students in conversation to further understand their individual needs

Proactively take ownership of resolving and preventing client banking problems

Cultivate and maintain relationships with students, colleagues and partners to make the most of advice opportunities and referrals

Proactively engage with students in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

Respond to client-initiated contact, assisting them with a range of self and assisted service financial transactions

**What do you need to succeed?**

**Must-have**

A warm, friendly and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment

Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly

Superior emotional intelligence and situational awareness as well as problem-solving and people skills with the ability to build strong relationships and proactively connect with clients

Entrepreneurial attitude who is adaptable, eager to learn, has strong personal ethics and a hunger for success

Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course

**Nice-to-have**

Laurier University Alumni

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

Continued opportunities for career advancement

World-class training, coaching, and development opportunities

Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

Opportunity to achieve great success and grow your career with RBC

**Job Skills**

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

**Additional Job Details**

**Address**:
75 UNIVERSITY AVE W:WATERLOO

**City**:
WATERLOO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-07-17

**Application Deadline**:
2025-07-24

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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