Quality Analyst

2 weeks ago

Windsor, Canada Xodus Travel Services Inc. Full time

**Who we are**

Xodus Travel Services Inc. was established with a clear mission: to tackle and resolve the limitations within the Canadian travel insurance industry that became glaringly apparent during and in the aftermath of the global pandemic. Recognizing the unprecedented challenges faced by travelers and the insurance sector alike, Xodus is committed to revolutionizing the landscape of travel insurance, ensuring Canadians have access to comprehensive and responsive coverage in an ever-evolving world. Be a part of the solution.

**About the role**

The Quality Analyst is responsible for ensuring the quality and reliability of products and services by conducting thorough testing and analysis. This role involves identifying defects, suggesting improvements, and collaborating with various teams to enhance overall efficiency. The Quality Analyst will also help shape quality assurance processes and standards.

**What you'll do**
- Conduct comprehensive testing to identify defects.
- Develop and execute test plans, test cases, and test scripts.
- Perform manual and automated testing to ensure the functionality, performance, and security of products.
- Develop and implement quality assurance processes and standards with ongoing optimization.
- Collaborate with cross-functional teams, including development, product management, and customer support, to ensure quality throughout the development lifecycle.
- Communicate test results, defects, and quality metrics to stakeholders.
- Analyze data and generate reports on quality metrics and trends.
- Identify root causes of defects and recommend corrective actions.
- Monitor and track quality assurance metrics, such as defect density and test coverage.
- Document quality assurance processes and procedures.

**The skills you bring**
- Bachelor's degree in Computer Science or a related field.
- Experience testing in an agile environment leveraging a variety of testing tools.
- Proficiency in scripting languages such as Python, Java, JavaScript, JSON, XML, CSS or HTML is an asset.
- Proficiency in testing REST APIs with tools like Postman, or similar.

**What’s in it for you**
- Competitive salary, health, and dental benefits.
- Flexible vacation & work hours.
- 3 weeks vacation to start.
- Paid sick time.
- Career learning and development support.
- A supportive and collaborative work environment.

**What’s important to us**
- **_ Looking around corners:_**_ _We want people who can anticipate challenges and opportunities, act with a sense of urgency, and take ownership of their work and outcomes.
- **_ Creative problem solving: _**We want people who can think outside the box, generate novel ideas, and find effective solutions to complex and dynamic problems.
- **_ Understand and exceed client and consumer expectations:_**We want people who can listen to and empathize with our clients and consumers, deliver high-quality products and services, and seek continuous feedback and improvement.
- **_ Be a team player: _**We want people who can collaborate and communicate well with others, respect diversity and inclusion, and contribute to a positive and supportive work environment.

Xodus Travel Services Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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